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“The employees are wonderful and so kind— customer service and front desk are ready to help with anything you need. I love having a local power company and not one of the Southern Company branches”
“Everyone is friendly and quick to help. The store manager, Mark, is the greatest. I ran into a few situations I was trying to resolve with their corporate customer service without success, then went to the store and Mark resolved everything in about 10 minutes. The following week I received a follow up call from Marc to make sure everything was good. Outstanding above and beyond hospitality.”
“Samantha helped me to get internet and change my cable selection. She was one of the most professional and courteous Spectrum employees that I have ever had the please of interacting with. Please hire more like Samantha. And please keep her at our Opelika location. She walked me through everything and explained things clearly. She helped me with a promotion that Spectrum has now. Samantha thank you.”
“What is the phone number to speak to a actual person at this store? I called and got an annoying robot that connected me to straight talk but I want to talk about my Verizon”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I want to acknowledge Ronnie Perez’s superior work as a salesperson/advocate for Point Broadband in Opelika. He was courteous, straightforward, and responsive to our needs and circumstances. If Ronnie comes knocking at your door or drops off a pamphlet you can trust him to give you solid information as you decide on which ISP to sign with. He won’t be pushy either. We ended up going with Point, and look forward to getting connected in the coming days. I don’t normally write a review of cold-caller salespeople, but Ronnie was alright so I wanted to give him props.”