The Verizon store in Opelika provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free two-day shipping, or same-day delivery. Reviews highlight that the staff is amazing, super funny, and goes above and beyond, creating a welcoming experience. They are described as life savers for helping with cracked phones, transferring data, and fixing complications. The process is often straightforward for walk-in business. However, some feedback notes that visits are less enjoyable when the store is super busy and mentions a complaint about the requirement to make a reservation sometimes. A strong warning is given to avoid another nearby store location due to poor service.
