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“Friendly folks, they just get confused on payments at times. Just communicate with them and you’ll be good. And the appliances are great, you won’t have a problem.”
“Kenneth was very helpful. He greeted us the moment we walked in and helped us find what we wanted. He was helpful without being pushy. Although we shopped the last hour the store was open, he had a great attitude and took the time to ensure we understood the entire process without rushing through.”
“DJ was amazing ! Very very helpful and explained how each mattress was different and guided me to what I was wanting in a new mattress . He was also able to let me purchase and bring home my new mattress right then. Couldn’t have asked for a better experience . He was SO friendly and cool, he needs a raise !!!!”
“Absolutely wonderful experience with Keontae Robinson! Very knowledgeable, professional, patient and ensured I had the very best experience possible. I am very excited for our new furniture, and will always recommend Ashley Furniture and Keontae without hesitation!”
“Absolutely friendly and extremely helpful! We just moved into town and - without hesitation - took his time with me and my family to find exactly what we needed. Very talkative, cracks some jokes, and helps to ensure you find what you need and more! Next time I need a new mattress I’m definitely going back!”
“Yvonne was great. She was super patient explaining how the beds work and gave guidance without pressure. She worked to get me the best deal. The beds are little pricey but worth it.”
“As soon as I walked in, I was greeted by Cloee. I’m the type of customer who doesn’t like to be bothered AT ALL, and they did a great job of giving me space while still being helpful.
I wasn’t looking for a “forever” mattress. I told Cloee I was looking for something under $500 but was also open to checking out options in the $500-$1000 range. She was super welcoming and invited me to lay on a random mattresses I picked out. Honestly I thought laying on the floor models is gross (because…who likes doing that?), but she acknowledged my hesitation and made me feel comfortable.
No shady sales tactics, which I appreciate.
In the end, I bought the mattress because of the exceptional customer service I received.
Mattress Purchased: Sealy Palatial Crest wild Canyon Soft ~$800 w/ tax.”
“Just want to thank E & S Mattress and Furniture Discounts for a great experience. Jeremy is the best; he delivered my products with great care and was very professional. He also made sure everything was in order and correct.
If anyone needs a mattress or furniture, E & S Mattress and Furniture is the place to go. You won't be disappointed.
Again, service was excellent!! (Nikki Moore)”
“Mack was great! He was so patient with me. I was very indecisive when I came in and he steered me in the right direction. I think I'll be very pleased with my purchase.”
“I had an excellent experience shopping at this furniture store. I was greeted initially by Michael and he helped me though the entire process from start to finish. The showroom was well organized with a great selection of quality furniture at various price points. Delivery was on time, and everything arrived in perfect condition. The entire process, from browsing to purchase and delivery, was smooth and stress-free. I highly recommend this store to anyone looking for quality furniture and outstanding customer service.”
“⭐️⭐️⭐️⭐️⭐️ You never know what you might find here! This place has a little bit of everything for everyone. Always something unique to check out, and the atmosphere makes it easy to browse and enjoy. Definitely worth stopping by!”
“I know nothing about shopping for furniture, but sales associate Derek Benfield was knowledgeable, patient and actually listened. He matched me with furniture that suited my needs, at a great bargain! I would definitely recommend this store to family and friends.”
“Our family home has not been updated in many years. I called Hinson Galleries & they immediately connected me with an interior designer SUSAN TURNER! I cannot even explain what this woman has done for me ! She has taken so much stress off of me for paint colors, window treatments, placement of furniture, window seats, I positively have no hesitation in recommending Susan Turner for anything that you may need! I work a lot and I felt comfortable giving her a key to my house!”
“Our experience at farmers furniture are very much indeed treated as part of your family we will recommend to family and friends of all the respect, and kindness, we received as a customer @ your store.Thank you always Mr.& Mrs. Albert”
“Allen was fantastic! He was patient, never pushy, answered all of our questions, and helped us find the perfect recliner. Jojo was also very friendly and kind while we waited for the paperwork. Great customer service all around we highly recommend them! Will be a return customer.”
“It was great doing business with them. Dave was very understanding about my situation and helped me until I got back on track with my payments. If I didn't move from Columbus, I would do business with them again.”
“Highly recommend, fantastic experience, worth the drive! Hinson Galleries offers a vast selection of furniture, art, rugs, lamps, designer fabrics, and accessories. The showroom was larger than any I have visited in the southeast. After a brief introduction, the employees addressed us by name- and they were busy that day! It was obvious that details were an important part of the company culture. The customer service and design assistance were very impressive, thank you Laura Kunze and Jeanie Bross. Laura listened to my wants, asked questions regarding how the space would be used, and took into account the older furniture that I wanted to keep in the room. I now have a plan mapped out for future purchases that will compliment my dreamy new leather chair, happy lamp, and comfortable sofa. All pet paw protected- and pet approved purchases! There was no pressure to make an impulsive purchase. The experience was the equivalent of having a great friend with interior design expertise helping you select the perfect furniture. Hinson Galleries will delight even the pickiest shopper.”
“Oh my I'm so thankful to get this agitator washing machine, the two gentleman that delivered were awesome. It didn't take them long to install and they were very cautious in making sure they didn't hit any doors . Thank you!”
“Shopping online was a breeze. Online order pickup was quick as well. Order was accurate and the customer service representative was kind and friendly. Expressed appreciation for my purchase.”
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“I purchased a bed frame and had trouble assembling due to the number of parts. Melvin provided me an email address to send pics and had Andre call me back and walk me through assembly. It was quick and they were extremely helpful!”