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“I freakin LOVE THE ORIELLYS IN PINSON!!!!!! ESPECIALLY EMILY AND CONNOR. THEY ARE THE BESTEST! They are always kind and respectful and always know exactly what I need.”
“Roy was very helpful diagnosing and getting me the parts for my misfire. Was diagnosed by them and repaired by me for less than $100 in about an hour and back on the road. Great service at this place”
“The people who work at this store are very good and knowledgeable of vehicles. They also are very helpful in recommendations, the store manager Tim referred to a mechanic by the name of Chad who works on anything involving a car/truck. Good service ya can't beat pay them a visit...”
“Wonderful service today! I was assisted by a guy name Harrison! So sweet and welcoming during my visit. He made the transaction so simple and even shared a little knowledge on my parts to my car today. And on top of that he even walked my items to my car! Excellent customer service I definitely recommend this location! ?”
“What a nice group of people! Courteous, attentive, friendly. Nice clean, well-stocked store, obviously these folks enjoy what they do. Was in and out in 15 minutes (new battery). I was a retail manager most of my life, and regardless the product, this is a dream team and store. It's a lot of plates in the air to keep things running smoothly in a retail environment. Hats off to this team.”
“Traveling up I-65 from Gulf Shores back to Nashville the dreaded RED battery light came on the minivan. We pulled off at the next exit and found O'Reilly just a half mile down the road. Timothy came out and checked our battery and our alternator. Yep, the alternator is bad. He then went into the store and he and his associate John called three places close by asking if they could take care of us today. Yes, Lance at Files can. Not only did they find me a shop that could take care of us same-day, Timothy then escorted us to Files Tire Shop to make sure we got there safely. This is over and above customer care! Thank you Timothy and John for LITERALLY going the extra mile to get us taken care of and give us piece of mind. THANK YOU THANK YOU THANK YOU!”
“The service was ABSOLUTELY IMPECCABLE! My truck would not start when I got in to go to work. I got a jump off, made it to O'Reilly. I was thinking I would have to get another battery. The Mgr, whose name I did not get, but will go back to do so. He and the associate working with him were so nice. He came out and checked my battery and alternator. Checked and cleaned my battery cables, inside and out. I have had no more problems.
Their attitudes were pleasant and encouraging.”
“I was on the way to visit my family over in Huntsville. On the way there, I stopped for gas at the Fultondale Exon. When I drove off my battery light came on and it was an inconvenience because it started raining outside. The car shut off and it would not crank up anymore, so I walked over to the Fultondale O’Reily and inside, Venancio was extremely helpful and patient, explaining to me all the different kinds of batteries and helped me find the one that would work for my vehicle. Before leaving, to top off the experience, Venancio made sure to run a battery, alternator and starter test for my car; very thorough. Very professional, great service, definitely would recommend to anyone in a tight spot like me.”
“Got a car battery for my outlander sport and the two guys that waited on me was very nice and friendly...put my battery in a timely matter....give them 100 stars”
“I went in for a return. A 4 way tire tool I'd just bought broke my first time using it. I wouldnt recommend buting one of these from O'Reily's but employees are great!”
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“The blonde woman named Cindy that works there is the absolute best. She’s friendly, knowledgeable and quick! Thank you Cindy for being so nice and helpful. I look forward to seeing you again :-)”