Battery Stores near Trussville, AL

“I’m very grateful for the above and beyond service that I received from the Trussville O’Reily’s this morning. My son had purchased a battery from the Irondale O’Reily’s on Monday morning. He was told they could not install the battery until later in the afternoon because they was short staffed. Unfortunately, that timing didn’t work, we both start work at the time they said they could install the battery. I called back a day later to see if they could do it earlier and was again told no, not until later. Then my son when by again today and was told the same thing. No other shop would install the battery bc we had not purchased the battery from them. I decided to call another O’Reily’s to see if they could help. I reached Roy, @ the Trussville store and he spoke with his manager, Justin and they came up with a plan of action. I followed their instructions & return the battery to the Irondale store and went & purchased the battery from the Trussville store. Roy installed our new battery and Justine gave us great service. We had already decided to start using the Trussville store before we even got to the store. They proved to us that, that was the right decision. Thank you.”

“Took a bathroom scale (I did clean it well beforehand) into the Trussville store, guy came from the back seeing I was behind another served customer, flipped it around and less than a minute later, I was paying the cashier for prompt service done well!!!”

“I like this O’Reillys better than the one near my house because the guys working the counter always treat me with respect and are very friendly and knowledgeable. Had an issue with some locked lugs and they were able to point me in the direction of the tools I needed and I got it squared away. Will definitely visit this location if I ever need anything again. Thanks guys!”

“The blonde woman named Cindy that works there is the absolute best. She’s friendly, knowledgeable and quick! Thank you Cindy for being so nice and helpful. I look forward to seeing you again :-)”

“I was in dire need of an oil change and needed to get it done next door at the Honda dealership. After completion , my check engine indicator appeared . Circling back to the last known service location ( Honda ) I was told that it wasn’t a problem on their end.

I asked if I could get a diagnosis and they said it would be $200, just to see what was wrong .

If I would’ve been naive , I would have paid that. Luckily the kind workers at O’Reily next door assisted me and were more than willing to assist . Thank you , made my weekend better and saved me a bill.”

“I freakin LOVE THE ORIELLYS IN PINSON!!!!!! ESPECIALLY EMILY AND CONNOR. THEY ARE THE BESTEST! They are always kind and respectful and always know exactly what I need.”

“We broke down and were out of state, on the way to an event. An associate at this store (Lucca) was incredibly helpful in determining what was wrong with our vehicle and coming up with the best plan for repair. He was so kind and knowledgeable…not to mention calm. We are very grateful!”

“Great service! I live in Montgomery but was up in the area to drop someone off at the airport. My car was acting funny, and I couldn't make it back home. I walked in and they were nice to run the code, and it turned out something was up with one of my ignition coils. The Manager Terrance kindly fixed the problem, and with an older car it wasn't an easy task. Both Terrance and his employees there were so kind to me, made me feel safe and made sure that I was able to make it back home. I could not be more grateful!”

“Above & Beyond Customer Service

I want to take a moment to recognize Izzack and Michael at O’Reilly Auto Parts because people like these two deserve to be recognized.

We were traveling when our vehicle started losing coolant very quickly and we were in a difficult situation. We stopped at O’Reilly, and from the moment we arrived, these guys went far beyond what was required of them. They even allowed us to use the restroom, then took the time to look at our vehicle, help us diagnose what might be happening, and, even after hours, recommend a shop that could help us.

But what really stood out to me was that their kindness wasn't just directed toward us.

When we pulled in, Izzack was outside helping an elderly gentleman put his windshield wipers on. He didn't rush him or make him feel like a burden. He even told him to come back anytime if he needed anything at all.

Inside, both Izzack and Michael were incredibly welcoming, friendly, and hardworking. They were helping customers promptly, keeping the store clean and organized, and still taking the time to genuinely help people rather than simply doing the minimum required of them.

You just don't see that kind of work ethic and genuine kindness as often as you should anymore.

These two are exactly the kind of employees businesses should want to keep and reward. They represent what excellent customer service is supposed to look like—not because they were trying to impress anyone, but because they genuinely seemed to care about helping people.

If you're having vehicle trouble and need parts, advice, or just a place where you know someone is actually going to try to help you, I highly recommend supporting this O’Reilly and these two employees in particular.

I hope management sees this and knows what a valuable asset they have in Izzack and Michael. They deserve recognition, appreciation, and absolutely deserve to be paid accordingly for the kind of employees they are.

Thank you, guys, for making a stressful situation a whole lot easier. You didn't have to go above and beyond—but you did. And we noticed. ❤”

“On 7/16/26 had the finest experience getting some accessories for our truck. Had the good fortune of dealing with Curtis and he helped me tremendously in getting the right products at the best price. He also made certain I received my Veterans Discount and did everything in a friendly, professional and personal manner. What an asset O’Reilly has in this employee, Curtis!”