AT&T Store in Troy offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Customers praise the store's excellent customer service. Cheyenne, the manager, is described as greeting customers with a beautiful smile and effectively solving their problems in a professional and respectful manner, always prioritizing their needs. Trisha is also commended for handling cell phone needs promptly and efficiently. The store's representatives, such as the "young lady" and Desireena, are praised for their knowledge, patience, and helpfulness in assisting customers with their purchases and questions. Overall, the AT&T Store in Troy is known for its wide selection of products, flexible plan options, and exceptional customer service provided by its knowledgeable and attentive staff.