Verizon, a leading wireless provider, offers an exceptional in-person experience at its local Cellular Sales store in Troy, Alabama. The store's wireless sales consultants are dedicated to assisting customers with upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+ devices, as well as managing their Verizon plans. Customers can also shop for wireless accessories, exclusive Verizon services, and the latest promotions. The Cellular Sales team, including Bethany and Tabatha, has received high praise from satisfied customers. One customer shared their experience of transitioning from a flip phone to a touch screen smartphone, expressing their excitement about the upcoming 5G network in the area. Another customer was impressed with Tabatha's personable approach and her ability to address their family's needs, including ordering internet service, a new phone, and an iPad. The store's location in a well-traveled area of Troy has been noted, although some customers have suggested that a more diverse inventory display could enhance the overall shopping experience. Despite this, the Cellular Sales team has consistently provided excellent customer service, resolving issues such as phone locks and guiding customers through the process of setting up their new devices.
Logan was very kind and helpful and helped me tremendously with buying a new phone. I also got a good deal and discounts so it was a great experience all together. Go see him
March 2026
Came to this verizon store for help with a new phone. My old phone was shattered and had all the viruses. The person working at the time made sure no bad apps transfered to my new phone. My business here was well worth it.
January 2026
Wizy was controlling my phone and I could not do anything with it. The employees at this location was able to find it and fix it and get wizy off my phone and get it back to where I am back in control and not wizy anymore