AT&T Store in Troy offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Customers praise the store's excellent customer service. Cheyenne, the manager, is described as greeting customers with a beautiful smile and effectively solving their problems in a professional and respectful manner, always prioritizing their needs. Trisha is also commended for handling cell phone needs promptly and efficiently. The store's representatives, such as the "young lady" and Desireena, are praised for their knowledge, patience, and helpfulness in assisting customers with their purchases and questions. Overall, the AT&T Store in Troy is known for its wide selection of products, flexible plan options, and exceptional customer service provided by its knowledgeable and attentive staff.
Amy helped me transfer my data from an XR to a 15! Great service
April 2026
I have to say, my experience this evening with Kendarius was wonderful. Unfortunately, I work out of town, so I came in late. He was so patient, friendly, and kind. He got me set up and ready to go. I truly appreciate his dedication to his customers. Thank you again so much, Kendarius!
March 2026
Angela at AT&T provided excellent customer service on my visit. She’s very knowledgeable and helpful. Thank you Angela for being exceptional at your job!
