Verizon, a leading wireless provider, offers an exceptional in-person experience at its local Cellular Sales store in Troy, Alabama. The store's wireless sales consultants are dedicated to assisting customers with upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+ devices, as well as managing their Verizon plans. Customers can also shop for wireless accessories, exclusive Verizon services, and the latest promotions. The Cellular Sales team, including Bethany and Tabatha, has received high praise from satisfied customers. One customer shared their experience of transitioning from a flip phone to a touch screen smartphone, expressing their excitement about the upcoming 5G network in the area. Another customer was impressed with Tabatha's personable approach and her ability to address their family's needs, including ordering internet service, a new phone, and an iPad. The store's location in a well-traveled area of Troy has been noted, although some customers have suggested that a more diverse inventory display could enhance the overall shopping experience. Despite this, the Cellular Sales team has consistently provided excellent customer service, resolving issues such as phone locks and guiding customers through the process of setting up their new devices.
My family and I went to this store with a laundry list of things to get done. Upgrades, switching carriers, Login issues, the whole nine yards. I cannot recommend Brandon highly enough! This guy was amazing and very patient with everyone involved. So grateful for the outstanding customer service he provided!
July 2024
Please do not download any application to your phone that states home in its name. It will have the settings on your phone so you cannot use it. I had to bring my phone to this local version for them to find them and remove them all.
July 2024
Bethany and friends that work here are wonderful. I went from a flip phone to a touch screen phone and I can't look back. Now I'm getting a new touch screen smart phone and I'll be up to date with 5g when this town receives it. Simple times are over since I'm advance now!