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“I originally booked a rental with Budget, but my flight was delayed and did not arrive until after midnight when all the car rentals technically close. The Budget desk closed, so I was unable to pick up my rental, but the young man at the Enterprise desk stayed until the last flights got in, even with the delays! He was so helpful and kind, and he set me up with a great rental to help me get home after a long, stressful day of travel!”
“We have had a great experience with Metro Mini storage in Trussville. Our family has used one of their small units for a few years now and it has been a big help. The workers are always helpful and the area is always clean when we come by. Highly recommend this business! Thank you Metro!”
“Top tier service every time. Zach is amazing. He needs a raise asap!!! Adam is very nice. Mr. Robinson has always been kind. Thanks for easy service. Appreciate Alamo…”
“We had a wonderful experience with this place! We rented a 7-seat SUV for a week at a very reasonable price. The service was impressively quick and efficient I walked in at 9:00 AM and was on my way by 9:15 AM. The staff were friendly and professional throughout. Highly recommend!”
“Durante at Enterprise truly went above and beyond to help me. He made sure I was taken care of and got me into a vehicle even after another location dropped the ball on their customer service. On top of that, he stepped up and gave me a discounted rate to make up for the inconvenience, which I really appreciated.
What impressed me the most was how calm and professional he remained while handling not just my situation but also dealing with two very difficult customers at the same time. He never lost his composure and continued to treat everyone with patience and respect.
It’s rare to see that level of professionalism and customer care. Durante turned what could have been a frustrating experience into a positive one. Enterprise is lucky to have him!”
“I am a frequent traveler to BHM and the staff at National are truly the best I encounter anywhere. Always helpful and friendly. They remember what kind of car I like, stay open until the last flight lands, and truly go above and beyond from start to finish. I actually look forward to their smiling faces!”
“I'm officially a budget rental car fan. I had a reservation with enterprise and got screwed over. I reserved a vehicle and when I showed up I was told they didn't have my vehicle nor could I rent a vehicle with a debit card.
Budget not only found me a vehicle at the last minute they also allowed me to rent my vehicle with a debit card. The rental was also an upgrade to what I was going to rent from enterprise plus it was less expensive! Hats off to Budget rental cars at the Birmingham airport! Great job keep up the good work and excellent customer service. Thank you!”
“Check in was quick. Rental was not great, chipped window and dirty, fuel was half tank. Customer service was great at checkout. Easy location to return to. Follow the signs.”
“So far so good my only issue is that they let me rent a car knowing that they were closed at the time of my scheduled pick up!! But other than that they are awesome! I love this 2021 Toyota Corolla!!!”
7AM - 11PM
5900 Messer Airport Hwy, Birmingham
Car Rental
“I want to recognize the manager who was working the booth this morning (I believe her name may have been Kioka). I had an issue with a car I received the previous day and needed to exchange it, as I was leaving town later this afternoon.
She went above and beyond to help me despite the limited inventory she had available. Her patience, professionalism, and willingness to work through the situation made a stressful moment much easier, and it did not go unnoticed. I truly appreciate the level of service she provided.
I highly recommend the Hertz location at Birmingham–Shuttlesworth International Airport based on this experience.”
8AM - 10PM
5600 Airline Dr, Birmingham
Car Rental
“Capresha is what makes dollar rental go round! She is great! She is always very helpful to me when I come to rent a car. Dollar rental company itself is okay but great customer service like her makes me come back”
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“Complete your reservation online and will likely to have the best car rental service. Larry and Katie stepped up to bring the best experience in car rental service. Thank you Enterprise for having wonderful employees at your Trussville office.”