Hertz Car Rental - Birmingham - Birmingham Shuttlesworth International Airport (BHM)
Car Rental
Hours:
5900 Messer Airport Highway, Birmingham AL 35212
Hours
About Hertz Car Rental - Birmingham - Birmingham Shuttlesworth International Airport (BHM)
Hertz Car Rental at Birmingham Shuttlesworth International Airport offers a wide selection of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers appreciate the quick and efficient drop-off process, with plenty of staff available to assist and direct them. Many reviews highlight the friendly and helpful staff members, such as Besim, who is consistently described as warm, welcoming, and polite, making every interaction a pleasure. Other staff like Jacari and Star are also praised for their helpfulness, patience, and positive attitude, often going above and beyond to assist customers with their needs, whether finding the right vehicle or providing excellent service during delays. Customers value the good customer service they receive, especially when issues arise, and feel confident in the professionalism of the team. The location is also easy to use, with options to book online or through the free Hertz app. Overall, the Birmingham Hertz rental location is known for friendly staff, smooth processes, and a wide variety of vehicles, making it a reliable choice for travelers needing a rental car.
Most Recent Reviews
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August 2026
Service was a bit slow and it seemed like there was a shortage of vehicles. People at the front desk were helpful but be sure to plan ahead if you are on a schedule.
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June 2026
Great car rental location! The process was quick and easy, and getting in and out of the airport was very convenient. Friendly service
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June 2026
Sorry but they didn't have their act together. One of the counterstaff had me wait for 20 minutes. For no reason. They had a car. But he took a break and left me sitting in the lobby waiting. Then a nice lady asked what I was waiting for. And she was a little bit irritated that he had just left me waiting. To go on his...
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