Best Buy is an electronics store chain that offers a wide selection of the latest tech products, including computers, mobile devices, TVs, and video games. Customers can reserve products online and pick up in-store or shop online with free shipping on orders over $35. The store provides excellent service, featuring knowledgeable and helpful associates who go above and beyond to assist with product choices. Recently, Amhar demonstrated exceptional customer service by staying past closing time to help a customer finalize a purchase of a Google Pixel 8, showcasing a level of commitment that is rare in retail. Customers have also praised other staff members like Jay, who provide appropriate recommendations and excellent assistance. While the location is great, experiences can vary. For instance, one customer reported issues after a ram upgrade when an associate did not ensure the laptop was functioning properly before handing it back. This highlights the importance of thorough checks before returning devices to customers. With a Low Price Guarantee and in-house Geek Squad Agents available to repair, protect, and provide extra perks for devices, Best Buy aims to create a great shopping experience. Overall, Best Buy combines a wide selection of products with a commitment to outstanding customer service.
Good service, knowledgeable and pleasant assistance!
January 2026
Experience with Zohran was great. He was friendly and on top of it. Made for a smooth time buying my mom's new laptop.
December 2025
Had a great experience at the Mobile department when shopping for cell phone plans. Jenine was extremely knowledgeable, friendly, and helpful. Thank you again :)
