Best Buy is a popular electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, and home theatre systems. Customers appreciate the knowledgeable sales staff, who can help them find the right products and resolve any issues promptly. The store offers a Low Price Guarantee and a variety of promotions, such as free shipping on orders over $35. In-house Geek Squad Agents are available to assist with technology issues and provide additional services to members. Reviewers praise the store's customer service, noting that staff go above and beyond to help with problems and offer helpful solutions. The store's sales staff is also known for being friendly and non-pushy, making it a pleasant shopping experience. Recent reviews highlight the exceptional customer service provided by the store's staff. Customers have praised the Mobility section representatives for their patience and expertise in transferring data from an older device to a newer one, even without making a sale. Reviewers have also commended the staff, such as Kristijan, for their willingness to assist with tasks like installing screen protectors, and for their overall excellent service and product knowledge. The store's staff, including Bill and Francisco, have been recognized for their helpfulness in finding the right products and addressing price match issues, resulting in a highly satisfactory shopping experience.
This last week 3 reps in the Mobility section spent hours getting data from my ancient I5 to newer Samsung. And after they succeeded, they didn't charge because they had not sold me anything! All 3 were delightful people, fun to chat with, knew their stuff. Took longer because they were intermittently busy with other customers.... read full comment
January 2026
Great deals and return policy! Shout out to SHAE and VIBHA for excellent customer service!
January 2026
Ivan was kind, efficient, and highly knowledgeable. He provided excellent customer service!
