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“I've shopped at this location often for more than a decade. This review is specifically for Rob who helped us out in plumbing. I told him I didn't know a thing about Pex and he helped me to understand what I needed. He shared his thoughts on the various options and led me to an answer without any judgement of my lack if knowledge. Rob is in a wheelchair, but that didn't stop him from being one of the most helpful employees I've ever dealt with. He has a great sense of humor also, he had us (serving multiple customers at the same time) rolling in the isles.”
“I went to HD to return an item and was assisted by Ghazi. He was thorough and very helpful in addition to having a good sense of humour. Thank you so much Ghazi!”
“The staff in the tool rental department were incredibly helpful and always mindful of costs without cutting corners. Really appreciated the honest guidance and support. Wanted to make sure we had the right tool to do the job! Very helpful and knowledgeable!”
“Frank and his team are AMAZING!! He worked with us on a rather tight deadline and got our kitchen installed right before our little girl arrived! The entire experience was so wonderful, he even dropped off counter top samples to us when we couldn’t make it to the store! I highly recommend them and can’t thank the team enough for making our kitchen dreams come true!”
“Staff was helpful, but only pointed us in the right direction from customer service, no one actually showed us where to go. Cashier was amazing! Were doin basement renos an are first timers. She was lovely to deal with!”
“Lovely items like flower pots, curtains, beddings and lots of items. I bought a long jacket, dresses bedsheet and few other items. They are nice but I think most are pricey. I recommend them though.”
“We walked in, unsure of what kind of wire we needed. Pooja is wonderful and helpful. She walked with us to a couple of options, and located the correct gauge for us. Thank you, Pooja!”
“I had an unexpectedly great experience at Canadian Tire thanks to Rajan.
It was Family Day, my mechanic and the dealership service department were closed, and my Audi Q5 showed a very low engine oil warning. I was quite stressed because I wasn’t sure what oil I needed.
Rajan went far beyond what I would normally expect. He carefully checked the manual, came out to the parking lot with me, looked at the vehicle information directly in the car, and made sure we selected the correct oil. He was patient, knowledgeable, and genuinely willing to help.
This level of service is truly rare nowadays. It was not just customer service — it was real care and professionalism.
Thank you, Rajan. Canadian Tire is lucky to have you.”
“Nazir and Keyul were really helpful in assisting me with a stressful plumbing situation. I will make sure I support Rona going forward due to their helpful assistance. Thank you”
“Like it hot! Rona brings in a great selection of hot peppers for you to grow in the spring I tried a couple of their peppers tonight the Cayenne for me was mild then I tried the Scotch bonnet that was getting close to what I like but next time I'm going to try the Reaper which is one of the hottest pepper you can eat these are all available for you to grow and enjoy at Rona hopefully they have a great selection next spring”
“I shopped at Trail Appliances for years and the service was generally fine but everything changed when my contractor friend introduced me to Wayne at Rona MacLeod. He’s extremely knowledgeable, friendly, easy to deal with and genuinely focused on what’s best for the customer rather than just closing a sale. Because of that experience I’ll be switching to this Rona from Home Depot for all my construction materials as well. Thanks Wayne!”
“I am very satisfied with the service provided by Carole ( Stayed aisle 15 with Dewalt tools). I asked her to help 4 times in every 5 mins while she was busy doing her things. She was very kind and suggested me to find and purchase tools with good price. She is very professional and helpful.”
“Brought in a return from a different Rona with no receipt, and Brendan and Farhiya worked it out quickly and efficiently. Excellent customer service from start to finish, and a credit to their location!”
“Pretty good with cleanliness, the bolt section is always lacking in matching sized, its usually fairly organized though, makes it pretty easy when your low on most stock though.”
“Awesome service and help! I needed some tiles for some senior friends and asked if I could get them brought to the front for easy access into my vehicle. They had them ready to go when I showed up. I had spoken to Regina and Jordan. They were very friendly and helpful. Thanks again so much for your time and effort. Lily.”
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“Thank you to Sanita and Dave for going above and beyond to help us. They were able to provide the faucet part immediately, saving me a trip back to my condo to retrieve the old part for an exchange. I always have a great experience at Home Depot—thank you again!”