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“Switched my phone from.Rogers to Koodo. Saved a few bucks in doing it too. The guy who helped me was very good. And fast! In and out with a working phone in under 30 minutes! Thank you 😊”
“I got really a good service from Aman in regards of my Telus wireless connection, he was very helpful in doing all the process from scratch to end installing my home wifi service.
Great service Thanks👍”
“I walked into the store to drop off equipment that I've been carrying along with me for some time, and Jeff came to my immediate assistance. Although he couldn't take it back for me as this is the post office duty to do so, he wrapped up my equipment with bubble wrap and even taped the box for me so cause me less hassle when I was ent to the post office. Exceptional service with a smile.”
“Justin helps me a lot.
He helps me reretivate my sim card.
He is so patient and kind.
It took him about 1 hour.
Thank you so much. Justin
A handsome man!”
“Wolfgang was amazing. Best telus experiance I've ever had. He is personable and very polite/considerate.
He put together a package that was better than my current services. Would highly recommend Wolfgang to anyone who is considering telus services.”
“Ash was fantastic! Solved a problem I'd been having in 20 minutes after the Koodo support line/bots couldn't help me for almost 12 hours. She was professional, friendly, efficient and helpful. Great communication skills. Couldn't be happier with my experience with Ash. I am not happy with Koodo at the moment, but Ash deserves more than 5 stars.”
“The staff at this location are so kind and helpful. I had the pleasure of being helped by both Avesha and Hitesh today and they were super informative through the entire tedious process. I would recommend this location to anyone who asks, especially if tonight’s team was working. Thank you both for all of your help!”
“I’m relatively new to Rogers (two years) and Adit has made the transition easy and efficient as possible . Always pointing me in the right direction for the questions I have with my cell phone and home internet .I recommend anyone who needs guidance with upgrading a plan to contact him .”
“Both my husband and myself upgraded our phones Grayson was awesome. He was patient and gave us great customer service , we felt very comfortable asking questions. Thank you so much for making the process easy”
“As noted above, I rated Mark Benoit at Fully Managed Calgary all five [5] stars. Mark @ Fully Managed Calgary has provided top-drawer service in every way. He has been responsive i.e. timely in returning my phone calls, takes the time to listen to my description of the concern, and tackles the challenge head-on. If he is unsure regarding the solution, he will dig deeper and is always successful. I have found Mark to be patient, professional, considerate, helpful and brilliant. Exactly the type of IT professional I would love to have on my team ... and he IS on my team! Thanks again, Mark.”
“One of the best in-store experiences I’ve had in a long time. The TELUS store at Market Mall is calm, well-run, and genuinely customer-focused. Arun took the time to explain every detail clearly and never felt pushy, which made decision-making easy. Anurag, the store manager, keeps the team professional yet welcoming. Walked in planning to browse, walked out confidently with a phone, smartwatch, and home security bundle. Great experience overall!”
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“lena。Her service was excellent and she was very patient. She's supposed to close at 5:30 pm, but because of our case, she stayed until 8:40 pm. We are extremely grateful and hope everyone will use her next time.”