Silverhill Acura is a highly regarded dealership that consistently delivers exceptional customer service and quality products. The people serving customers are very skilled, sincere, and excel in both product and customer interactions. Quality is a hallmark of Silverhill Acura, as evidenced by the positive reviews. Customers have had a mix of experiences, with some initial disappointments in the service department, but the dealership has addressed these issues and provided excellent service on subsequent visits. The handover process for new and pre-owned vehicles is reported to be extremely smooth, with sales staff being upfront, transparent, and knowledgeable. Specific praise has been given to staff members such as Sam, Cecilia, Brian, and Altaf Poonawala, who have gone above and beyond to ensure a wonderful customer experience. The dealership's commitment to professionalism, customer-centricity, and expert advice has earned it a strong reputation among its clientele. Silverhill Acura is a trusted destination for both Acura and pre-owned vehicle purchases and service.
The people serving us at all times are very skilled, sincere with excellence in product and people interactions. Quality exudes from Acura.well done.
October 2024
I bought a new car in January 2024. Since then I have had 2 experiences with their service department, both of them disappointing. My third visit was great.
October 2024
Great experience overall, Sam especially was very friendly and amazing to work with. Would recommend them to anyone.
