TELUS
Cell Phone Stores,
Internet Service ProvidersHours:
16061 Macleod Trail SE Unit 323, Calgary AB T2Y 3S5 Hours
About TELUS
The TELUS store at Shawnessy Shopping Centre offers the latest smartphones, unlimited data plans, internet, TV, streaming, and home security. Customers consistently report positive experiences with the knowledgeable and helpful staff. Reviews highlight employees who are approachable, friendly, and patient. Staff members are described as very knowledgeable, providing clear answers to all questions and helping clients choose great phone plans and good deals. They are attentive, checking in with waiting clients and treating everyone, including older clients, with respect and patience without rushing them. The team provides thorough support, from signing up for new services like home internet, TV, and security to assisting with pre-orders, transfers, and setting up multiple lines or new devices like phones, watches, and buds. They offer continued help after leaving the store, including assistance with technical difficulties or system problems, and ensure clients get to the proper agents for solutions. The overall experience is frequently called pleasant, easy, smooth, and effortless. Many customers state this location is their first choice and strongly recommend it for all mobility, TV, and internet needs.
Most Recent Reviews
February 2026
Eee was a terrific help! My gosh, right away took care of me in a quick and efficient fashion! Polite and informative, way to go!
January 2026
Eee was such a great help transferring my husbands phone line. He made the experience very smooth and effortlessly! Thank you!
January 2026
Gareth helped me tremendously with setting up a new phone. I was nervous about loosing my old information and he eased my mind that everything could be done. Efficient and helpful!
More Comments(131)
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