TELUS is a business that provides phone and internet services with a focus on customer satisfaction. Many customers praise the helpful and friendly staff, such as representatives who assist with phone plans, internet setup, and troubleshooting. Some staff members are highlighted for their kindness, professionalism, and patience, making complex or stressful tasks easier for customers. For example, staff at the Westhills location are often recognized for their excellent service, including helping to lower internet costs, set up new phones, and remove malware. Customers appreciate fast and efficient internet upgrades, especially with fiber connections. However, not all experiences are perfect; some customers mention rude service at certain locations and issues with negotiations. Overall, TELUS is known for improving its services and having staff who go above and beyond to help, making the experience positive and seamless for most customers.
David M was an excellent representative of Telus. He helped me with my phone to be able to access the emails I needed. He was kind and courteous. Thank You! You made my day...week!
January 2026
Thank you so much Prashant for the great assistance!
January 2026
Tanuj was awesome. He helped me with my phone plan getting me a new phone and helping me lower my internet. I would highly recommend coming here and asking for him. You will not be disappointed.
