The UPS Store provides consistently friendly and helpful service to its customers. Staff members are eager to assist with various needs, from packing and shipping to answering questions about complex international shipping procedures. Customers appreciate the organized and professional approach of the team, noting their thoroughness and patience in explaining steps and double-checking details to ensure packages are correctly prepared. The store handles a variety of shipments, including gifts and artwork, with care and attention to detail. Many customers mention that they feel welcomed and valued, with staff members like the owner and employees demonstrating enthusiasm and professionalism. Despite some occasional challenges, such as extra workload during strike periods or issues like incorrect labels, the team remains positive and dedicated to providing a great experience. Prices are considered affordable, and the quick, friendly service encourages repeat visits. Overall, The UPS Store is seen as a reliable, helpful, and customer-focused location for shipping needs.
The employee, Vedant was so nice and helpful. I really appreciate his help and gave me so much information and advice.
December 2025
I always get great service here. I wanted to apologize for being so grumpy when I dropped off my wife's Amazon return today (Dec 16 2025). She put the wrong label on the box. I didn't realize that and took it out on you guys. I'm sorry for that.
December 2025
I recently needed to ship a gift bottle of Whiskey to Lethbridge and chose the UPS at Willow Park. These folks were eager to help with everything from the packing to the paper work. Special mention to Schwet for his happy demeanor and enthusiasm. I will be back without a doubt. 5 Stars. Thanks gents.
