Browns
Shoe Stores
Hours:
8882 170 Street Northwest Suite 2854, Edmonton AB T5T 3J7
Hours
About Browns
Browns provides an amazing and great overall shopping experience, with many customers stating they will definitely shop again. The store has a great energy and a vast selection of shoes, including Blundstone boots, casual shoes, and winter boots. Customers report receiving exceptional, fantastic, and the best customer service, feeling more like they are shopping with a friend than just being sold to.
The staff is consistently described as very helpful, friendly, kind, nice, efficient, and patient. Employees are knowledgeable, walking customers through different choices, styles, and features like winterization, toe shape, grip, and color. They offer useful tips on maintenance, wear, and styling, and help find good deals and comfortable products. Even when the store is very busy, staff ensure customers are taken care of and not neglected, with multiple team members checking in. This outstanding attention and service makes customers feel surprised, impressed, and happy, leading them to call the staff an asset to the team and to state the location has earned a lifetime customer.
Most Recent Reviews
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September 2026
They were very friendly, attentive, and knowledgeable. They made me feel welcome and were happy to answer all my questions without making me feel rushed. Overall, they provided excellent customer service and made the experience really pleasant
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September 2026
She willingly helped us and we didn’t even approached her, she came to us and offered to help.us with a smile. Sometimes,mwhen you are greeted with a warm smile, it feels like you’re important and you’re a valued customer.
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September 2026
The associate was patient with both my girls and myself and was always willing to get a different pair and size without hesitation. All workers were happy and willing to help..
More Comments(135)
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