Independent Jewellers has built a strong reputation over 45 years for helping customers with all their jewelry needs. Located in a spacious 32,000-square-foot store in Edmonton, the business offers a wide selection of gold, platinum, diamonds, watches, and engagement rings. Customers often praise the store for creating unforgettable jewelry moments and providing outstanding service from start to finish.
Many reviews highlight the friendly and knowledgeable staff, including representatives like Emily, Patricia, and Samara, who assist with custom design, finding the right diamond, and ensuring customer satisfaction. Customers appreciate the seamless process of designing and making custom engagement rings, with particular praise for the professionalism, responsiveness, and attention to detail shown by staff. One customer was able to create a custom ring that met their expectations within their budget, thanks to helpful guidance on cut, clarity, and color.
The staff also go above and beyond in assisting with jewelry repairs and fittings, such as fitting a necklace to a pendant or fixing jewelry quickly and efficiently. Customers value the fair prices, especially for GIA-certified diamonds, and the after-sale service that makes Independent Jewellers stand out compared to other stores. Overall, Independent Jewellers is highly recommended for its quality, service, and ability to help customers find or create beautiful jewelry for all of life’s milestones.
This is the best most beautiful place to go to if you want to get engaged or any kind of jewelry. We just got engaged and Emily who was amazing I recommend her to anyone to put everything together for us and it was absolutely beautiful I'm so thankful for them. Thank you Emily so much we'll see you soon
September 2026
Really amazing place and staff - everyone is helpful and will do their absolute best! Will be going back to this store in the future for sure. Thank you so much!
August 2026
This place provides a very good customer service. I have been coming here for years, buying things, repairing, getting estimates etc, and the service is always great.