The Real Canadian Superstore Kingsway Avenue offers a wide selection of fresh, affordable, and reliable groceries. The store is generally clean and well-lit, with a good quality selection of items. However, certain products may be more costly than the market rate. The self-checkout system is reported to be user-unfriendly and time-consuming. While the staff is generally helpful, some customers suggest that additional training could improve the overall customer service experience. The store's loyalty program is seen as a valuable benefit by some customers. Overall, the Real Canadian Superstore Kingsway Avenue provides a decent shopping experience, with room for improvement in certain areas.
Would like to acknowledge Tina from customer service who I spoke with about a product offer. She answered the phone right away and was super great with her attitude and assistance. The store should know she does a fantastic, and Im sure challenging some days, job. Thanks Tina for coming to work today!
March 2026
It's a superstore, they're all the same. They need to do a better job running their online order pickup though. I'm always waiting half an hour or more for them to come out with my groceries. Hire more people or don't book out so many slots, y'all are obviously always backlogged.
March 2026
The quality at RCS is dropping and they can’t keep items stocked. Today I shopped only for $150 but six or seven items they didn’t have - out of stock. That’s pretty ridiculous for a short grocery list.
