The Shoe Company, located in Kingsway Mall, is a well-established footwear retailer known for its competitive prices and exceptional customer service. Despite its unusual basement location, the store offers a clean and organized shopping environment. Customers appreciate the knowledgeable and helpful staff, often mentioning specific associates who go above and beyond to assist. Many reviewers describe their positive experiences, highlighting staff members like Gurpreet, Raven, Shawn, and Eddie for their attentive service and ability to help find the right shoes. Shoppers have noted great deals on shoes and boots, with many choosing The Shoe Company over competitors for its value and selection. While some have encountered stock issues, the overall sentiment is positive, with customers eager to return for their footwear needs. The store's commitment to customer satisfaction is evident, as staff members handle challenging situations with professionalism and care. Overall, The Shoe Company is a go-to destination for anyone looking to purchase quality footwear at a great price.
I had really nice experience with Cheryl she was so nice and understanding she helped me with IMBOX service and explained how I can protect my boots
May 2026
Smaller store, didn't have the selection I was looking for, but the service was excellent. The sales lady was so friendly and helpful. I would recommend the store just on the service alone.
April 2026
Loved my experience with Patrick today. He checked time to time, helped me to find what I was looking for. Will definitely come back.
