RBC Royal Bank
Banks
Hours:
Leduc Towne Centre, 10 51 Avenue, Leduc AB T9E 0V3
Hours
About RBC Royal Bank
RBC Royal Bank has received a mix of reviews highlighting both positive and negative experiences at its Leduc, Alberta branch. Many customers appreciate the great customer service and friendly staff, noting individuals like Angela, Kiro, and Kavleen for their professionalism and helpfulness. Clients have mentioned pleasant interactions and efficient account setup processes, making them feel welcomed and valued.
However, some reviews express concerns about one employee, Rajat, who has been described as discriminatory and unhelpful. A client reported feeling ignored and observed a lack of management oversight in the branch. While some find Rajat friendly and helpful, others feel he does not provide the same level of service, which raises questions about staff training and supervision.
Overall, RBC Royal Bank is seen as a good bank with dedicated employees, though there are areas for improvement regarding customer service consistency at the Leduc branch.
Most Recent Reviews
-
September 2026
After three branch visits and several phone calls, no one could properly answer our questions or resolve the issue. When I expressed my frustration, the manager was rude and told us we could take our business elsewhere. We felt completely dismissed and disrespected, so we closed our accounts. Very disappointing and unprofessional...
read full comment
-
July 2026
Excellent service and very friendly staff will visit them soon again
-
June 2026
My Bank since 1972. If you want human teller service the standing in line wait can be Long. Used to be better front line service, no longer have a greeting person. Could have more personalle.
More Comments(67)
You May Also Like
-
Leduc, Alberta
