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“Everytime I go to shop at Suzy Shier Nina always greets me with a beautiful smile and she will go above and beyond to make sure I find what I’m looking for .I definitely walk out that store so happy because of the great customer service.She’s very kind , polite and moreover she’s amazing.”
“had an excellent experience at Skechers thanks to the outstanding customer service from Rahul Soni (the manager) and Harpreet. Rahul was professional, knowledgeable, and made sure everything ran smoothly, while Harpreet was incredibly friendly, patient, and helpful throughout my visit. They both took the time to understand my needs, offered great suggestions, and made the entire shopping experience easy and enjoyable. It’s rare to see such genuine care for customers—this team truly goes above and beyond. Highly recommend this Skechers location because of them!”
“This store introduced me to a brand called Vionic. I was looking for shoes for an outdoor wedding. The owner was kind and knowledgeable, showing me options. The supportive shoe has eliminated my lower back pain. I went back to purchase 2 more pair, one for work and another for walking. The quality is amazing. Definitely worth spending the extra money.”
“I loved the customer service provided to me by Frankie Daoust. She is so cheerful and quick and I would say she is impeccable in her job. I would highly recommend to visit browns and look for her ♥️
Thank you Frankie?”
“Great place if you need good quality clothes and shoes.
Excellent service, competent and friendly staff.
I'm surprised by the negative reviews here, since I have been in this store many times and always very pleased with both - my purchases and the good service.”
“Originally, I had had the most nightmare online Customer Service experience when with a placed order on May 6, 2025.
I received no emails or anything pertaining to my order and could not track it either. I called customer service and they told me they could not fill it so they had cancelled it. She said she would send an email, which never arrived. Then she says I could re-order which I don’t get if there isn’t. Stock to Fill my original order. No other explanation was given.
Yesterday, May 17, 2025, I found the same same sneakers at the Edmonton Airport Outlets Famous Footwear store.
I spoke to the manager, Conway, about my online challenges and great disappointment with unfilled online ordering experience.
He took the time to explain what happens when you place an online order, when new stock arrives, etc. The online Rep did not explain anything, only thatI could re-order. She was sending an email saying it was Cancelled but nothing received.
I received “OLD FASHION” Customer Service, from Conway! This definitely changed my feeling about returning to shop at Famous footwear.
I highly recommend this outlet store, above others, if you want to have an
Honest Customer service experience with a Manager who LISTENS!”
“I had a great experience at DSW, thanks to Sukh. She was super helpful, knowledgeable, and made finding the perfect pair of boots easy. Excellent customer service – I'll definitely be back!”
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“Liz was very kind, professional, and extremely helpful. She guided me patiently and made the whole process much easier. Really appreciate her support. Thank you, Liz!”