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“I hardly need to visit my store; which is a positive thing! Meaning, my app, my auto- payments, are doing just fine. And if I do venture in, it's peaceful, quick, and helpful!”
“Brought my phone in to have it looked at for a bad speaker. They took the phone to the back, did some testing on it, brought it back out, and said nothing wrong with the speaker/phone. Could be a carrier or a reception issue since I travel all over so that’s very possible and when he handed the phone back no charge. How nice is that. Thank you very much ubreakifix. !”
“CJ and Diego were absolutely incredible. They spent over two hours helping me, and the entire time they were patient, kind, and genuinely focused on making sure I was taken care of. They helped me get a great deal on my Apple Watch, charged both my phone and the watch, and took the time to walk me through exactly how to use everything.
What stood out most was how patient and genuine they were throughout the whole experience. They never made me feel rushed and truly took customer service to another level, which I’m not used to. Their attention, care, and professionalism honestly reminded me of the kind of 5-star service you experience in Japan.
I’m very grateful for all their help. CJ and Diego are beautiful people with great energy, and they made this such a positive experience. Highly recommend working with them.”
“Very nice. Had Verizon for over 20 years. Had a weak moment with a ATT SALES person and switched. Mistake, you get what you pay for. I had nothing but trouble. Went back to Verizon and tickled. Service is worth it.”
“Both Edgardo & DJ were exceptional in their customer service skills. There was a huge problem getting the new phones to synch properly & the watches weren’t syncing at all. After 4 days & several hours with both working diligently both phones were finally fully operational. Both Edgardo & DJ were extremely diligent in troubleshooting; they are a valuable asset to ATT.”
“Great customer service! Super kind . We went in for a cracked iPhone 17 screen protector, and the gentleman who helped us changed it out with precision and perfection, and no questions asked. It’s these moments that stand out. So happy to be an AT&T customer. Really well done!”
“Cody at the AT&T store located at signal Butte and Southern did an amazing job trying to convert my phone lines from Verizon to AT&T. We have some significant problems whereby Verizon had entered information incorrectly, and Cody was trying to help us sort it out. Nice job Cody and thank you Bob”
“These guys were awesome, they bundled a bunch of stuff for me, tried to get me as many discounts as they could and took their time explaining how everything works 10/10 would sit through phone transfer again lol.”
“If you want to get great, knowledgeable service, go here and talk to Jonlita. She is wonderful! Very helpful, patient, fun, kind and will help you with anything! I have had Cricket for around 8 years and have never had a problem. I highly recommend them!”
“Employees are always ready to help, they’re very knowledgeable and have a great attitude. One of the cleanest store I’ve been too and they’re also bilingual. Highly recommend !”
“I don't really like the guys to be honest. The only person I liked in the past was laura. I recommend it better. She also speaks Spanish which helps with my husband. I only will go if she is there. So helpful tip. Also some of there stuff is a bit pricey”
“I went to this store because i knew a employee Brandon had transferred to this store from the one by San Tan Mall . He had helped me tremendously 3 years ago. But to no avail he was not there and was told message would be given to Brandon to call me next day. Don't know if he ever received message but when I called store spoke to someone named Garrett I believe. I apologize if I got name wrong...but I wanted to thank you for all your help for helping me.
Thank you. I am grateful ?”
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“What started out as a nightmare with a bad employee ended up a pleasure on his off day.
His coworker was the opposite he did everything I asked him to. He knew the runaround I experienced here and in West Mesa. He
Threw in a few freebies to.
Yay! Issue resolved. You can shop here and shop at Safeway a few doors down.
Clean store plenty of parking and multiple plan and cell phone options!”