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“Victor was very knowledgeable and went out of his way to make sure I was getting the same service as with my prior carrier. I genuinely appreciate his honesty and effort to get me the best deal possible on the plan that met my needs”
“Stopped by as I was in a pinch. My iPhone would no longer charge…Have an older iPhone and not ready to buy a new one. Cellairis diagnosed problem and was able to replace the charger port in about 3 hours. Great service! Reasonable price”
8:30AM - 8:30PM
1747 E Williams Field Rd, Gilbert
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“Had the absolute best customer service from Sergio. He has gone out of his way to make sure we get great service multiple times. He's even helped us out at times when he wasn't working. Make sure you ask for him when you have go in. He's the greatest!”
“Brought my phone in to have it looked at for a bad speaker. They took the phone to the back, did some testing on it, brought it back out, and said nothing wrong with the speaker/phone. Could be a carrier or a reception issue since I travel all over so that’s very possible and when he handed the phone back no charge. How nice is that. Thank you very much ubreakifix. !”
“Very helpful setting up one of my work phones. The associate was able to direct me in the right direction with what plan to get and how to make it the most cost effective option for my needs. Just be sure to ask all the questions you have in case they for get to mention something to you.”
“I don’t usually write reviews but have been with Verizon almost 20 years. I have to commend the outstanding service Nick gave us and praise his attention to detail. He made sure we got the latest promotions available as well as finalizing the nurse’s discount we qualified for. I am impressed with his professionalism ,knowledge & respectful attitude. Nick solved our problems while turning it into a fun experience.I’ll definitely be back there next time .”
“Very nice. Had Verizon for over 20 years. Had a weak moment with a ATT SALES person and switched. Mistake, you get what you pay for. I had nothing but trouble. Went back to Verizon and tickled. Service is worth it.”
“Prind was very helpful and kind. She was able to assist us with our billing question as well as getting us set up with new phones. We were considering changing to another carrier but working with Prind convinced us to stay AT&T customers.”
“Came in and got 4 new phones for the whole family and AJ was able to get us all phones and save us money monthly. Very friendly and good service! Guy definitely deserves a raise being able to handle that store by himself and provide good customer service the way he does.”
“Danette is the most amazing customer service manager/rep. Shes super kind, helpful, and really does a great job to make sure you get the great deals and perks. She helped us numerous times with any issues we had and was able to get us in and out quickly. She also treats the staff nice too because all of them in this store are friendly and great. Ill never go anywhere else! Thank you Danette!!!!”
“Great customer service! Super kind . We went in for a cracked iPhone 17 screen protector, and the gentleman who helped us changed it out with precision and perfection, and no questions asked. It’s these moments that stand out. So happy to be an AT&T customer. Really well done!”
“Brandon was exceptionally knowledgeable, personable and provided the best service I've received in terms of customer service in a long time. He made me feel valued as a customer.”
“Cody at the AT&T store located at signal Butte and Southern did an amazing job trying to convert my phone lines from Verizon to AT&T. We have some significant problems whereby Verizon had entered information incorrectly, and Cody was trying to help us sort it out. Nice job Cody and thank you Bob”
“The salesperson was very helpful and knowledgeable. She also has good people skills and a good sense of humor. Pleasant transaction. Store was clean, quiet, and welcoming.”
“I don't really like the guys to be honest. The only person I liked in the past was laura. I recommend it better. She also speaks Spanish which helps with my husband. I only will go if she is there. So helpful tip. Also some of there stuff is a bit pricey”
“I went to this store because i knew a employee Brandon had transferred to this store from the one by San Tan Mall . He had helped me tremendously 3 years ago. But to no avail he was not there and was told message would be given to Brandon to call me next day. Don't know if he ever received message but when I called store spoke to someone named Garrett I believe. I apologize if I got name wrong...but I wanted to thank you for all your help for helping me.
Thank you. I am grateful ?”
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“Hugo and Staton were SO MUCH HELP!! Helped figure out my situation with adding a phone line and got me a way better deal than I was having before. These two deserve praise because they really know what they are doing and so so good and explaining the new pricing and breaking it down for me!”