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“I had a great experience getting my screen protector replaced. Erandi replaced my screen within less than a minute and cleaned my whole phone and camera. She was so nice throughout the entire experience.”
“I had a wonderful experience Naomi was very professional. She made me feel very welcome. And her service was remarkable. She was able to help me today. I can't thank her enough. Thank you, thank you”
“Was told about this place through a friend and was not disappointed. The repair was fast, easy, and cheap for my iPhone 11 also upon waiting we had something to eat from their restaurant inside. 10/10”
“Great service done quickly. My phone screen was broke and I could not use it all. The store was packed with customers and they fixed it in twenty minutes at a great price.”
“Came in looking for a speaker for a Christiana’s gift and was helped by this man named Daniel who was extremely helpful and super nice!! Definitely coming by again”
“Brought my phone in to have it looked at for a bad speaker. They took the phone to the back, did some testing on it, brought it back out, and said nothing wrong with the speaker/phone. Could be a carrier or a reception issue since I travel all over so that’s very possible and when he handed the phone back no charge. How nice is that. Thank you very much ubreakifix. !”
“CJ and Diego were absolutely incredible. They spent over two hours helping me, and the entire time they were patient, kind, and genuinely focused on making sure I was taken care of. They helped me get a great deal on my Apple Watch, charged both my phone and the watch, and took the time to walk me through exactly how to use everything.
What stood out most was how patient and genuine they were throughout the whole experience. They never made me feel rushed and truly took customer service to another level, which I’m not used to. Their attention, care, and professionalism honestly reminded me of the kind of 5-star service you experience in Japan.
I’m very grateful for all their help. CJ and Diego are beautiful people with great energy, and they made this such a positive experience. Highly recommend working with them.”
“Very nice. Had Verizon for over 20 years. Had a weak moment with a ATT SALES person and switched. Mistake, you get what you pay for. I had nothing but trouble. Went back to Verizon and tickled. Service is worth it.”
“LUKAS WENT ABOVE AND BEYOND TO FIX MY PHONE. IN JUST 3 MINUTES HE DID THE JOB OF SEVERAL MONTHS OF ENDLESS CALLS I HAD BEFORE WITH AT&T...PLEASE GIVE LUKAS A RAISE AND RECOGNITION BECAUSE HE REALLY KNOWS HIS JOB AND HAS OUTSTANDING CUSTOMER SERVICE! THANK YOU!!”
“Sam is incredibly helpful! I had water damage in my selfie camera and he was able to open my iphone 14 and clean the water stain all within in hour at a reasonable price.”
“Came in to buy a new phone and was helped by Victor. He is awesome! He made the whole experience very easy and fast and took care of everything for me. So happy he was working that day and thankful for my new phone!”
“Didn't buy a phone or anything but the lady who was putting out signs in the morning on 8/12/25 was super nice and helpful even though I didn't ask her for help with anything having to do with her job. It's refreshing to talk to genuinely kind people.”
“Chris, was very helpful to me because my phone was at least 6 years old. He hooked me up with a new pixel 10a. Chris is kind and pp professional in his work. A👍 to Chris!!”
8:30AM - 4PM
40 W Baseline Rd, Mesa
Mobile Phone Accessories
“Service was amazing and quick, very attentive and helpful right in the door. They have items i have searching for years to get. Last holdout of micro electronics in the area, and they even mentioned changing on hand inventory because a company started needing more and it was worth it. Highly recommend checking them out. I was in search of critical DB Connectors to keep a major piece of machinery running and it is a lot easier going in and getting it now than having to wait and being not sure what quality and part I will actually get online. They update their inventory every night and can order things if you need.”
“After being with metro for 4 years I decided to switch over and I’m so glad I made the switch! Victor helped me choose the best phone for me and the customer service I received hands down was the BEST! Honestly the best rep in the state, thank you victor!”
“Mariana went above and beyond in helping me with my phone. My phone had a virus so she master cleared it and helped me reset my phone up all over again. It was difficult, but she hung in there and took time to help me thoroughly. She was really nice and professional. I'm glad I switched over to Cricket.”
“Matt was one of the best reps I’ve ever worked with. He was incredibly helpful and knowledgeable while also being down to earth and funny. I appreciate all the help! My man needs a raise asap”
“Jessica is always on point when it comes to customer service. She helped me out in a lot of issues with phone and getting new phone. Jessica knows w very professional when it comes to customer service. I would totally recommend this cricket store above the ones I’ve been to.”
“We inquired about a family plan and Day did an amazing job getting us a lower rate based on our data usage. He provides us a quote for us to call AT&T to Tober and account. Thank you Day!”
“Both Edgardo & DJ were exceptional in their customer service skills. There was a huge problem getting the new phones to synch properly & the watches weren’t syncing at all. After 4 days & several hours with both working diligently both phones were finally fully operational. Both Edgardo & DJ were extremely diligent in troubleshooting; they are a valuable asset to ATT.”
“Needed a new phone and plan. Walking in store and there was no wait time. Brianna was very helpful and understanding my need to get a phone plan going. She did an amazing job and I would recommend her service and the store it self.”
“Great experience with James! He was very knowledgeable, personable and made sure I knew exactly what I was getting throughout the entire process. I walked in with a dead S24 and walked out with a fully functioning S26 Ultra. I am very pleased!! Thank you!”
“this is got to be one of my favorite stores. since 2016 when i came in to buy my 1st smartphone to this day whenever i need help with something phone related. the staff is cool and very friendly. 2 thumbs up”
“This is a place to go when you need to get a good discount on the phone!!! They have the best customer service! They are friendly and you will leave satisfied!!!
A+”
“If you want to get great, knowledgeable service, go here and talk to Jonlita. She is wonderful! Very helpful, patient, fun, kind and will help you with anything! I have had Cricket for around 8 years and have never had a problem. I highly recommend them!”
“The girls at this location are pretty friendly and always pitching their new promos to us customers, i really appreciate their service, the girl Casandra helped me set up all My data on my new phone”
“Great customer service! Super kind . We went in for a cracked iPhone 17 screen protector, and the gentleman who helped us changed it out with precision and perfection, and no questions asked. It’s these moments that stand out. So happy to be an AT&T customer. Really well done!”
“Brought phone some other store said it could not fix the screen and messed up the battery and wouldn't work, BUT these folks knew they could fix it and in 2 hours fixed and haven't had any issues. I highly recommend this place”
“I wanted to take the time to write a quality review for Kassandra. She is such a helpful employee and knows customer service. It shows in her experience. I was in the store for a few hours Saturday Feb. 8 2025; buying the Moto Razor 2024, activating and setting up the phone. Kassandra helped me through the entire process. Bless her heart for being so patient in helping me. I really needed it. The phone setup had a few bumps with one of them breaking right when she opened to activate and she was courteous enough to do an exchange in the store to continue with the activation. She was doing all this buy herself while other customers were in the store and she was helping them out too. Wow ! I was soo impressed by her service. I felt soo bad that everything was breaking and I was taking her time away from helping the other customers. Eventually after a few hours, everything was setup on my phone, she told me not to feel bad and I left the store satisfied. I was so grateful she was there though because I don't know if any other employees had the same patience as Kassandra. Please give Kassandra her flowers for being such an excellent employee holding together the store by herself on a Saturday.”
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“This place is awesome! The gentleman was extremely kind and fixed my phone q
uickly. I went in prepared to pay whatever I had to fix my phone. We were quoted $100 to fix it elsewhere. Through troubleshooting he got my phone working again at no charge. I will refer everyone to Fiesta Wireless for cell phone repairs.”