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“Needed a new battery, called AAA they didn't carry it, called Morgan at AutoZone and not only did they have it in stock he came out to the parking lot and installed it! In/out in 15 minutes. Thanks Morgan!”
“I rather drive to this store that any other store in the area when I'm looking for parts to fix my cars and ATVs.
By now, I know must of the staff since they are always not only experienced, capable and hands on (special mention to Robert, Edson, Rogan, Shawn), they also take wherever time and resources are necessary to get my parts and warranties (even when I haven't got on hand my receipts) they are helpful by found the information on my records and they have honored all my warranties.
I've shared my experiences with neighbors and friends when the cars topic came among the chat , is great to know that I'm not the only one that appreciates this store and it's staff.
I was surprised when I read someone's review stating that he's warranty was not validated but he never clarify if he has a ticket on hand or the right information to process his warranty, in addition this narcissist person suggests two of the most helpful and valuable employees on this store need be retraining, personally I'm not agree about it.
In addition, I'm very displeased with the corporative answer to the complainer, I think they should invest more resources to analyze and take advantage of this narcissist reviews to get more information to the customers about specific topics and how and/or what info provide the get help when in the store.
This store has the most friendly and helpful staff around no doubt about it!!!!!!!!!”
“The people here are great. Been coming here for years off and on and it’s always the same experience. Just got a head resurfaced as well last week. I think the guys name is bill at the machine shop. Great guy and very knowledgeable”
“⭐️ ⭐️ ⭐️ ⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Matthew was super Awesome ??
He checked my battery and I needed a new one helped me save some money ??
He even changed it Golly I was really Blessed ?? Clean Store and well stocked
Thank You for your Genuine Customer Service Matthew ??
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Purchased a battery for my work truck last year. Came back to Auto Zone on Watson in Buckeye. Juan Garcia the store Manager pulled my Warranty, replaced my battery and I was on the road in minutes. Thank you Mr Garcia. Great Customer Service!”
“This was the best repair experience I’ve ever had. Got a puncture in my tire on the highway on a Sunday evening and they got it replaced in under an hour. The tech who did the tire change was awesome and accommodated that I was hooked up to a uhaul trailer. The other techs were helpful too and answered questions I had. They really saved me on my cross country drive!”
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“Jorge is super. Apparently that place was built well over 60 years ago as some kind of airplane hangar to work on aircraft before it was turned into an auto body shop... Interesting place, fun guys to work with, packed with dead vehicles and character. Beware, cigarette smoke!”