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“Please find this message as confirmation that Onita Zaia has shown me tremendous and first class standards of Customer Care.
On every visit not only has the help and support that she has given me been first class helpful and
exactly what I needed but she has been a great representative of the high standards always shown by the Bank of America.
Customer Service is described best as taking ownership of a client or customer’s requirements. And this exactly what Onita has always done.
I am so happy to let you know just how superb her assistance has always been.
Charles Neave-Hill.”
“This review is for Joshua's stellar customer service...11 years dedicated to Chase and 5 years in Carefree. He opened an account for me during an emotional time several monthes ago. Today I had a meltdown and he listened, fixed and managed my transaction with grace, empathy and kindness. I was close to canceling my banking with Chase, but Joshua restored my faith in customer service. Definitely a lesson for upper level management and CEO's to understand...face to face customer service makes all the difference.
I called both local branches and could not get a live prson.”
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“This is a great Bank! They are all so friendly and helpful. They go out of their way to help me with my banking. I live locally and enjoy going into a local bank. Always a great experience!”