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“Went in to return a package and usually it’s a tough process when I go to return at kohls or Amazon drop off but decided to try this place and couldn’t be more pleased with my interaction with Nasin. He was so helpful and gave me such a great experience I will always return packages here instead ! He was very knowledgeable and able to help me as needed !”
“Store Manager Alisha was excellent to work with. Very professional and thorough. An asset to this company. Thank you so much.
Today we needed to add a few months and Alisha was excellent in helping us.”
“I’ve never done a review for a UPS store until now. I went in to print some flyers for my business and was having some trouble. Andrea was a delight and trying to make it happen for me. Thank you so much. Loved the flyers and appreciated your diligence with the service!”
“Kenneth and Luanne built a box by telescoping two together so i could transport the family Bassinet that has been around for amongst 100 years. Countless babies have been comforted in this bassinet for generations! I'm transporting it to California for my best friend to properly store it. The box they created is perfect. They were so sweet and kind to take on this task in their busy day. They did it with smiles and genuine concern that it was packaged safely and properly. Thank you so much Kenneth and Luanne!”
“I cannot say enough about the UPS STORE LOCATED AT PINNACLE PICK AND PIMA. I WILL LIKE TO CONGRATULATE ONE OF YOU BEST EMPLOYEES. HIS NAME IS ‘ TRAVIS”. He is professional, friendly , cordial and always makes me feel welcome to the store. His great smile is full of honesty ,happy to be working for our needs as a customer. If the store is busy Travis alway makes sure that we are going to be attended in a faster way.
I live in the area of this great location making me feel safe and comfortable going to this store.
I tell all my family and friends that this is the place to go. Thank and I hope he will be recognized by his fantastic work.”
“Great Service!! I’m so glad I found Postalmax today when I needed to overnight a fed ex package for morning delivery. Best part - it costs me less to send it from this store then using my own account! I don’t know how they do it but illl definitely be back!”
“Great service and outstanding customer service. A great find fit all my deliveries, especially my mail! The rural deliveries seem to struggle with daily in Desert Hills area, that's why I'm here, great choice!!”
“Excellent experience every time. The staff is friendly, knowledgeable, and efficient. I have been a customer for years because they treat people with care and respect and always go the extra mile.
Many of the negative reviews seem to come from walk-in customers who mistake this location for an Amazon facility or the Post Office. It is neither. It is a UPS Store, and the staff does an excellent job providing the services they offer.”
“Can't say enough good things about this place, the service is top notch and I wouldn't trust anyone else with my parcels, inbound or outbound. Keep up the great work!!”
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“Richard is an excellent UPS store associate at this location in Cave Creek, store #3630. He is super helpful and kind to his customers. Richard does a wonderful of, carefully, wrapping your package.
Thank you for your dedication to your job! Terrific employee!”