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8AM - 6:30PM
14747 N Northsight Blvd #111, Scottsdale
Mailbox Centers
“The best service out of all shipping, print, office, stores. I went to 5 stores, all refused to PRINT 2 Envelopes for wedding invites I was missing. “It was worth it” for their $2. NOT HERE. They did they 2 invites for me, made it identical to the ones I had before and helped me save my issue with wedding in Invites. Veejay was awesome!!! (Sorry if spelt wrong).”
9:30AM - 6PM
26520 N Alma School Rd, Scottsdale
Mailbox Centers
“Great place, great management. The storage place is clean, well run, good temperature, reasonably priced, and secure. Everything you could ask for. Plus, the manager of our place, Charles, was exceedingly friendly and helpful. I always enjoyed going there and having a chat. You can't say that about most storage places.”
“I have been a tenant here for 2 years. I have so many clients that arrive and mention how cool the interior design is. Modern finishes, private suites and conference rooms, a kitchen area, nice bathrooms and lobby. Plenty of parking and even a nice lounge and patio. The friendly receptionists greet my clients and notify me that they have arrived. I'm very happy that I chose Lux location for my business.”
“I use this company to manage all my mailing needs. Currently I'm traveling abroad so I'm using them as a 100% managed mail solution. Their service works perfectly for me and I even had documents Internationally shipped to me and I had no issues receiving them. I love the fact that the only mail that shows up in my "Inbox" is legitimate mail. No more dealing with junk mail. I don't think I'll ever go back to receiving mail at my house if I ever return to America ? Highly recommend this mail service ?SIDE NOTE: the reviews calling out poor service when the company transition started, while this was somewhat true as of recently they have gone back to their amazing and super responsive service. Take those reviews however you like but I can vouch that service has been picture perfect for me over the last two months.”
“My experience here is always excellent. The staff are super helpful and efficient. And they never fail to have everything I need. They are my go-to for anything shipping.”
9:30AM - 5:30PM
15560 N Frank Lloyd Wright Blvd Suite B4, Scottsdale
Mailbox Centers
“Michael was very accommodating and helpful when he helped me with my fingerprinting needs. The process was efficient and straightforward and Michael was a joy to work with. He also made sure that other customers in the store were taken care of in an orderly fashion. I can definitely recommend this place for fingerprinting and other services.”
“I recently visited the UPS Store in Scottsdale and had an exceptional experience. The staff were incredibly nice and kind, going above and beyond to assist me with my needs. They informed me about their Amazon return services, which I didn’t even know they offered! Their helpfulness didn’t stop there; they also provided information on other services that I wasn’t aware of.
Their customer service was top-notch, making the entire process smooth and stress-free. I highly recommend this UPS Store for anyone needing reliable and friendly service. Thank you for making my visit so pleasant!
Feel free to adjust it as needed! ?”
“This review is for Doug, who helped me with returning my packages to headquarters after I attended a conference at the hotel. Doug was professional, efficient, and friendly. UPS is lucky to have him. Thanks Doug!”
“Just moved in this end of town and boy am I grateful I found a friendly, helpful, efficient UPS store! Lack of customer service seems to be the norm around here lately, but new life was breathed into me by the friendliness of the folks here…thank you! They know what it’s all about.
Natalie and Jose are such a joy and rarity! My new place!”
“Best pack and ship place in the business. Not only high quality service, but best rates with multiple shipping options. Wouldn't go anywhere else.Also note: there was an ownership change recently and this is with regard to current owner operator. Can't speak to previous ownership.”
“My cashier, Julian really helped me find the best price for my Shipping. He understood what I was looking for didn’t overcharge me. I felt like he was really looking out for me.”
“The woman named Ayana who helped me was super nice and she personally packed up two large boxes of original art for me and everything arrived in perfect condition and was so well packed. She was great!
I always get so worried about shipping original art...”
“We have been using this UPS store for our PO Box and all printing/shipping/business cards/etc. needs for years and I can truthfully say that this is by far the best UPS Store out there! Sam and his team are super fun and helpful for all of our needs and always have a smile and welcoming greeting every time we come in. They treat us like family at this store and it goes a long ways! Thank you so much for all you do, Sam and keep being great as we will continue coming back for the services you provide and the friendly staff there to help us!”
“Brought a ton of boxes here near closing each day for a week. They were friendly and helpful, never complaining about the closeness to closing, how my boxes took up all their storage, or the amount of work I created for them. Good people.”
“I cannot say enough good things about this UPS store. The employees are the best around. They are hard working and extremely helpful. When anyone walks into this store, they are greeted by Liam, Haley or Travis. They are all knowledgeable in every area of service. If someone needs the copy machine or use the fax machine, they are patient and helpful with every transaction. Even when the store is busy, they make sure everyone is greeted properly and taken care of in an efficient and timely manner. Liam, Haley and Travis are really the heart of this store. If anyone is in need of a place to have your mail delivered, or send a package....or copy services etc. This is the place to go.”
“Title: Exceptional Service that Exceeds ExpectationsReview:From the moment I stepped into this UPS Store, I was met with hospitality that truly set a new standard for customer service. The team here operates with an efficiency and speed that's not just impressive, but remarkably consistent, ensuring that every visit is smooth and stress-free. But what really distinguishes this location is their unwavering commitment to going above and beyond for their customers.On multiple occasions, the staff has demonstrated an extraordinary willingness to assist, offering solutions that are both creative and effective, saving me time and hassle. Whether it's finding the right packaging for delicate items or navigating last-minute shipping complexities, their expertise and proactive approach have been invaluable.The team's warm and professional demeanor makes every interaction a pleasure, making it clear that customer satisfaction isn't just a goal, but a genuine passion. This UPS Store doesn't just deliver packages; it delivers a top-tier customer experience that's hard to find these days. A well-deserved 9/10 stars for setting the bar incredibly high!”
7:30AM - 6PM
16211 N Scottsdale Rd Ste A6a, Scottsdale
Mailbox Centers
“The amazingly nice blonde lady I talked to today is the only reason I would ever consider using UPS again. The 1-800 number and website failed to be of any use. Please come here if only to support her.”
“Communicated directly with the staff via phone on 3 occasions, made an international shipping from Florida easy and stress free. Highly recommend! Friendly and helpful, answers their phone!”
“Amazing customer service. I had a heavy treadmill to return, and Scott at the store came out to my car brought the package in himself. I ended up having to wait 48 hours to return the product due to an Amazon issue, and Scott then picked up the 70lb package and brought it back to my car himself. He didn’t have to do all of that so I was extremely impressed with his customer service. Thank you again Scott!”
8AM - 6:30PM
20701 N Scottsdale Rd Ste 107, Scottsdale
Mailbox Centers
“I had a ton of paperwork to scan that needed to be organized perfectly. The Operations Supervisor, Paige Kunkel was so “on it”. She effectively and efficiently scanned a document the width or more of “War and Peace” (the novel). I was finished quickly without a page out of place. Thank you Paige and “The UPS Store”! You are appreciated!”
“Abbie was so helpful and friendly. She greeted me with a smile and asked if I had AAA and didn’t even know I would get a discount for that!! It’s rare to find someone great at customer service these days and Abbie has it in spades! Thank you Abbie!”
“Mark was so very helpful to both me and my mom! He helped me get all my paperwork together and shipped off correctly and answered all of my questions! He was very quick and so nice! By far the best experience I have ever had at a post office ever!”
“Super friendly staff, professional, and very helpful. I come in with my son, and they go out of their way to help me load my truck if needed. It’s difficult doing basic things with a toddler sometimes, but they make my life easier. Knowing the packages are safe at the UPS store is also super helpful.”
“Self service Amazon return was easy. It's to your right about 20 feet after you walk in.
On another visit, I showed up right before close and had a problem with one of the returns, so the gentleman helped me finish my returns a few minutes after close. I felt bad, but he did the right thing for customer service and I was grateful for that.
.... Printing is super expensive compared to FedEx. And they have a self printing desk but it's complicated compared to FedEx. The 2 options are a USB key (is it 2005??) or open a browser and find what you want to print (meaning you need to enter your email & password on a public computer.....no). So definitely avoid printing at UPS if possible.”
“The Staff at this location is always willing to help, whether it is with me needing to overnight a package or Return an item to Amazon they are always willing to help. The few times their has been a line, the staff respects its customers by keeping the line moving or manning two positions so where one is backing up due to someone completing a form, the other line can help keep the wait down.
The staff has always been polite and courteous and they always greet me by name and with a smile. I don't know how they remember that I had a package delivered so by the time I have grabbed my mail and am walking up to the counter, my package they already grabbed from the back and it is already their waiting form me. That is Service!!!!!
I highly recommend this location to anyone who want excellent service, delivered with that feeling of being welcomed and appreciated.”
“We have had nothing but great service each time we have dealt with employees at this store! I would highly recommend this location for any shipping needs you may have.”
“What an awesome experience. Rachael Haydok took care of our problem quickly and efficiently. It was such an easy process and she deserves a promotion, but please stay at the location. Thank you again Rachael.”
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“We had a great experience storing our Mint Adventure Bus with Life Storage! It was easy to access at any time and the customer service was wonderful. Will use them again when needed!”