Channel Master is a company that provides antenna equipment and related products. Customers report a wonderful experience, finding the company great and easy to work with. They are described as very polite, friendly, and reliable, showing up when they say they will. Customer support is highlighted as phenomenal, with representatives being very responsive and providing quick, detailed replies to inquiries. The staff, including an engineer, is noted for setting customers up with everything they need and offering excellent customer service. Reviewers have purchased items like an Omni+ antenna, amp, 5G filter, TiVo Edge, and telescoping masts. For antenna installations, such as a model recommended for attic use due to HOA rules, customers report receiving many perfectly clear channels. When installed correctly, the equipment works as it is supposed to, with every channel being solid. The company offers the best price and benefits like free shipping, with orders sometimes arriving early. They provide helpful suggestions for cost-effective shipping or pickup options. While a separate TiVo product had some issues, reviewers emphasize that Channel Master is not its manufacturer. Overall, customers recommend using Channel Master for equipment and, if needed, hiring a professional for installation to ensure optimal performance.
