Cox Store in Chandler offers a wide range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store provides personalized support and helps customers upgrade their tech, explore exclusive deals, and find the right plans and accessories. Customers appreciate the friendly and helpful staff, with several reviews highlighting excellent customer service from employees like Trey, Tommy, and Brandon. Trey was praised for resolving billing issues professionally, while Tommy made setting up new connections easy by explaining options clearly. Brandon was recognized for handling returns efficiently and with a friendly attitude. However, some customers have experienced difficulties with Cox’s phone technical support, citing long wait times and unreturned calls. Overall, the store is seen as a place for fast, reliable service and helpful assistance, making it a good choice for those looking to stay connected at home or on the go.
Tommy was so informative and helpful, he let me know about everything I qualified for and gave me a bunch of tips and made everything a smooth process. Great location and great representative! Thanks guys.
November 2025
Trey is the BEST!!!!!! My current bill did not appear because I was in Luanda, Angola during the summer. However, Trey brilliantly figured out how to implement my current charges into my portal. He was kind and professional.
November 2025
Cox store is great, the Cox phone technical support is really bad. On hold for over and hour, for real. The supervisor was going to call me back and didn't. Check out the reviews, wow, the worst!
