Internet Service Providers in Chandler, AZ

“I came in a few days ago with a question about my phone not operating correctly after porting over to T-Mobil from Verizon. It ended up not being a porting issue, instead something with the VPN that wasn't allowing me to connect to WIFI or use my data.I apologizes I do not remember the gentlemen's name, but he was VERY tall (can't miss him), but he was super helpful and found out pretty quickly that was the issue. I felt unsure about going in because I wasn't purchasing anything but that didn't stop him from amazing customer service and reassuring me in my switch from Verizon to T-Mobil.”

“I went to this TMOBILE to buy a new phone. The person who helped me, Ali, was exceptional. I had many questions and he answered them all in a way that I could understand. I ended up buying a new phone and all the accessories that I would need. As I was waiting for Ali to acquire all of my new purchases, I spoke with the Manager, Raiden, about TMOBILE home internet services. He was very helpful and explained the service. I will be going back to them for all of my phone and internet services.”

“Amanda and Christian are awesome! My mom’s phone was lost, and they were both so helpful in getting it replaced. This will be our go-to store moving forward (as long as they’re still working there!) Great customer service!”

“I received great service from this store, especially from Carlos H.
I ordered a phone last evening online to pick up at this store. They closed at 8pm & I arrived around 7:40pm. I know what it's like to work retail & still have customers in the store & possibly making employees work past closing time. Even though there was 3-4 customers still being helped or waiting, Carlos and the other guys still managed to multi-task and get everyone taken care of. I was having my number transfered but knew that I needed some info to do it and Carlos asked if I didn't mind coming back to do that. I knew I arrived late so I didn't mind at all. I was planning to go back anyway to purchase some accessories. But I truly believe that if I asked him to do it, he would have. He explained the important things I needed to know for the new phone, got it turned on and asked if I had questions. This took approx 5-10 min and I was done! Carlos gave good customer service, was humorous but still exemplified professionalism.”

“Stopped in there needing assistance to connect my iPhone to my search. I don’t know the gentleman that greeted me but asking for help, he said no problem and within 15 minutes my ieatch was updated.
Great customer service. The gentleman was from Chicago. ??”

“I stopped by to pickup new sim cards. I was greeted by everyone when I arrived. The young man who assisted me was attentive, and completed the swap within a reasonable amount of time. Thank you for the prompt and courteous service.”

“There was a big mixup with upgrades on our account and it turned into a big mess. I came back on a different day & Zack was able fix everything for us and explain everything thoroughly. I really enjoyed his calm demeanor and his ability to explain my promotion with ease. Definitely turned my experience around to being a great one. Thank you Zack!”

“Man ZACH n CONNOR were fantastic I went in there with little hope and walked out there happier then I could imagine. I locked myself out my phone and they sat there and tinkered with my phone to see if they could help and they got it to work! They were able to factory reset my phone. Honestly so great full for the kindness and patience they showed me THANKS GUYS!!!”

“My 5-year-old Android phone suddenly not working (screen freeze, show black-out stboot mode). Go to TMobile for help. Although it can not be fixed (even by next door phone repair shop), James is very helpful to guide me to select a new phone and provide the service. He is very knowledge and friendly, and I am greatly appreciated his help.”

“Update- 5/30/23Our service is STILL UP and running great and our internet, cameras, and Ring systems are now running beautifully. We can now smile again!Thanks Century Link!??5/20/23 ??????to Derek Tech number (124 ) Derek is one of the BEST Century Link Tech in the Valley!!! After SIX back to back phone calls to customer service within one week of connection and still NO resolution. We literally gave up due to an entire week without having internet, unable to financially be able to work from home without the internet freezing, No access to security and ring cameras, intermittent gaming interruptions and POOR Customer service….. we were headed back to COX until……SUPER TECH …Derek arrived from Century link on 5/20/23. He was professional, fun to be around and showed determination to get our internet working correctly and he did just that. We were so happy to have him as our technician since we had loss faith after what we had experienced in just one week of changing service. DEREK from Chandler….You ROCK…. and we appreciated you going over and beyond in finding and fixing our internet issues.Our internet is NOW up and running greatly.Thanks Derek, this family in Queen Creek appreciate you!??”

“The in-store customer service was a pleasant experience all thanks to Bianca! She was super helpful and knowledgeable about all the different steps. Plus her bubbling personality and outstanding customer service will bring me back to the store in the future.”

“I want to thank Justin for his expert assistance in replacing my damaged smartphone. He was an absolute professional and provided superb customer service! My experience was truly outstanding and by far surpassed my expectations of how I thought it may have turned out! My experience reminded me there are truly genuine & good people who really care and are able to help people selflessly. Justin represented Verizon extremely well and made sure I was completely satisfied and comfortable with my new smartphone and associated plan. I will be happy to let others know they can expect a first class experience when they work with Justin! Thank you! Happy New Year!”