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“Came in to this store to cancel some lines. Was greeted by Dan and he was super helpful and understood how frustrated I was from a previous manager promising to fix the issue I had with credits not posting properly, seems to be a common T-Mobile occurrence. He at least took the time to listen and cancel the lines I wanted removed, a couple Apple Watch lines and a tablet line that was supposed to be free but I was being charged $25 for, for who knows how long. Anywho Dan is the only reason for the 5 star review, he was kind and forthcoming. Ultimately I hate all cell phone carriers but T-Mobile is the one I hate the least and it’s really because of Dan.”
“I went to this TMOBILE to buy a new phone. The person who helped me, Ali, was exceptional. I had many questions and he answered them all in a way that I could understand. I ended up buying a new phone and all the accessories that I would need. As I was waiting for Ali to acquire all of my new purchases, I spoke with the Manager, Raiden, about TMOBILE home internet services. He was very helpful and explained the service. I will be going back to them for all of my phone and internet services.”
“I love the guys at this Verizon store!! Perry and Jesse are the best!! Always pays great attention to helping and assisting me with my multiple lines on my account!!! ⭐️⭐️⭐️⭐️⭐️”
“very professional customer service.Spoke with a sweet young lady names Savanah...she was honest and upfront. we got installed and everything went smooth. very impressed with quality of my service.”
“My husband and I went to switch from Verizon to T mobile yesterday and Jayden was awesome very chill down to earth . He gave us really good deals , a Wi-Fi box out the door for free and we are going back Saturday to get 2 free iPhone 17’s this is awesome!! Thank you so much for your help Jayden we appreciate you ? !!!!”
“Went in to buy a new phone and Dan was incredibly helpful! He was very knowledgeable and professional. He helped me get a great deal and helped understand my new phone plan. If you ever need help with your phone, he’s the one to go to!”
“At Verizon, we experienced the most helpful, pleasant and knowledgable employees, Elijah and Karina to help resolve our initial issues with coming onboard with Verizon. Verizon is a lucky company if half of their employees are as good as Elijah and Karina.”
“I received great service from this store, especially from Carlos H.
I ordered a phone last evening online to pick up at this store. They closed at 8pm & I arrived around 7:40pm. I know what it's like to work retail & still have customers in the store & possibly making employees work past closing time. Even though there was 3-4 customers still being helped or waiting, Carlos and the other guys still managed to multi-task and get everyone taken care of. I was having my number transfered but knew that I needed some info to do it and Carlos asked if I didn't mind coming back to do that. I knew I arrived late so I didn't mind at all. I was planning to go back anyway to purchase some accessories. But I truly believe that if I asked him to do it, he would have. He explained the important things I needed to know for the new phone, got it turned on and asked if I had questions. This took approx 5-10 min and I was done! Carlos gave good customer service, was humorous but still exemplified professionalism.”
“Update- 5/30/23Our service is STILL UP and running great and our internet, cameras, and Ring systems are now running beautifully. We can now smile again!Thanks Century Link!??5/20/23 ??????to Derek Tech number (124 ) Derek is one of the BEST Century Link Tech in the Valley!!! After SIX back to back phone calls to customer service within one week of connection and still NO resolution. We literally gave up due to an entire week without having internet, unable to financially be able to work from home without the internet freezing, No access to security and ring cameras, intermittent gaming interruptions and POOR Customer service….. we were headed back to COX until……SUPER TECH …Derek arrived from Century link on 5/20/23. He was professional, fun to be around and showed determination to get our internet working correctly and he did just that. We were so happy to have him as our technician since we had loss faith after what we had experienced in just one week of changing service. DEREK from Chandler….You ROCK…. and we appreciated you going over and beyond in finding and fixing our internet issues.Our internet is NOW up and running greatly.Thanks Derek, this family in Queen Creek appreciate you!??”
“Tommy was so informative and helpful, he let me know about everything I qualified for and gave me a bunch of tips and made everything a smooth process. Great location and great representative! Thanks guys.”
“Only went there to close out account & switchto another provider. Staff was very helpful and expressed that they were sorry to see us go. Can't recommend based on pricing. They are not competitive for our needs.
For service & unlimited data, Highly Recommend!”
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“Cesar was great to work with at the T-Mobile store. He was professional, helpful, and took the time to answer all my questions. The experience was smooth and stress-free thanks to his knowledge and positive attitude. I would definitely recommend Cesar to anyone visiting this location.”