FedEx OnSite locations are highly appreciated for their friendly and helpful staff, providing excellent customer service. Customers often highlight the employees' patience, professionalism, and knowledge, which make the visits pleasant and stress-free. One reviewer praised the staff for their kindness and patience during a difficult time, such as printing a memorial program under tight deadlines. Employees like Michael M. and Areyonna received special mention for their helpfulness, attentiveness, and willingness to assist beyond expectations. The staff’s willingness to accommodate urgent needs, such as rushing print jobs and folding programs, demonstrates their commitment to customer satisfaction. Customers also value the location’s convenience and reliable service, choosing it over other nearby options that have caused issues in the past. The location is known for its reasonable rates, quick turnaround times, and consistent quality, especially for services like paper cutting, which are done while customers wait. Despite some frustrations expressed about the need for more modern, streamlined return options, such as QR code scans, customers appreciate that FedEx OnSite employees make up for these shortcomings with their welcoming attitude and dedication. Overall, this FedEx OnSite is seen as a dependable, friendly, and customer-focused place that consistently provides good service, making it a preferred choice for printing, packaging, and other shipping needs. The staff’s positive attitude and reliable service keep customers returning and recommending the location to others.
Outstanding service 👏 but don't go to the one in Casa Grande poor service not helpful at all
October 2023
There was a glitch in my copying and Sami was so patient, caring, professional & knowledgeable. She is such an asset.
May 2023
Still using this location - just wanted to give a shout out to Areyonna who is a lovely employee there. She was so helpful, patient and knowledgeable. She is great! Otherwise it's a convenient location with good employees and great stock.
