PetSmart is a large retailer offering a wide variety of products for dogs, cats, birds, fish, reptiles, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items at their local store. Select locations also provide services like dog training, pet grooming, pet boarding, and doggie day camp, as well as adoption opportunities. Many customers describe it as a five-star place with sweet, tender-hearted people who offer helpful advice on products. It is a frequent destination for families, including those with toddlers who enjoy seeing all the animals. The staff is noted for being very personable and providing great customer service, with some employees making an effort to remember repeat customers. The grooming service receives particular praise, with staff described as great and loving, giving pets treats and care during services like nail trimming. While some customers express a desire for more pets available for purchase and note that staff knowledge of the animals can vary, the store is consistently recognized as a clean place with clean animals.
great staff, clean store, had what I was looking for
February 2024
Clean store and great staff. Very helpful when looking for certain items to fit my pups needs
February 2024
They have deals that are great and reasonable. Plenty of toys to choose from, I appreciate their Paws pads, super absorbing and has tape on four corners to keep it from sliding.
