Saks OFF 5TH, a popular outlet store, offers a diverse range of high-quality brands at reasonable prices. Customers appreciate the organized layout, with separate shoe shelves based on size, making it easier to find what they need. The store's cleanliness and customer service are also highlighted, with one reviewer describing an exceptional experience when a sales associate provided personalized assistance in selecting a tie. However, some customers have expressed dissatisfaction with the store's service, such as an incident where an employee failed to hold an item as promised. Additionally, the store's inventory and pricing have been noted as inconsistent, with some customers finding good deals while others feel the prices are unjustified. Overall, Saks OFF 5TH provides a mixed shopping experience, with a variety of high-quality brands and reasonable prices, but with room for improvement in customer service and inventory management.
Always a great experience. The team they have are helpful and polite. The store always looks fresh and well organized
June 2025
Nice store. I was surprised how expensive some of their clothes were. Cute things, though.
June 2025
The Saks OFF 5TH is a large store with a large variety of items. The majority is clothing, both men’s and women’s but they also have shoes, accessories and children’s clothing. The staff are friendly but spread pretty thin as might be expected in an outlet store. A very pleasant experience.
