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“had an absolutely fantastic experience buying a car here the entire process from the test drive to signing the final paperwork was incredibly smooth transparent and respectful of my time highly recommend.”
“Very welcoming and friendly even after I said I was just looking! Didn’t force a credit app or hold onto my license like most dealers do to get you to run your credit.”
“The guys were amazing! Made sure I was comfortable and happy with the car I got. Donnie helped me out! And this being my first car, I’m just so happy for this experience!”
“I want to give thanks to Ty, a Manager at the Chandler location. I was having the hardest time getting the help I needed to make my first payment and Ty not only called me on his own accord, but cared enough to ask questions to see if could help. Thanks for being a great example Ty!”
“Carlos was very helpful with determining the service needed for my car. He explained everything and answered all the questions I had. He let me know how long everything would take because I was waiting for my car. I liked that the mechanic technician made a video of the initial inspection of my car.”
“I called around all day trying to find someone who could help with a pedal adjustment issue. My pedals were stuck, and I kept getting the runaround from different shops. Most places wanted around $200 just for a diagnostic fee, and the Chevy dealership told me it would be two weeks before they could even look at the vehicle. Needless to say, it was frustrating and not very helpful.
I then called The Car Guy of Chandler, and Gene answered the phone right away. I explained the issue, and he told me to come down and he would take a look at it. When I arrived, he immediately stopped what he was doing to help me.
Within minutes he checked the pedals and got them working again. I was honestly in awe and extremely grateful. He likely saved me hundreds—if not close to $1,000—in unnecessary diagnostic fees, labor, and parts replacement.
Great customer service and genuinely helpful people like this are hard to find. Thank you so much, Gene! ⭐”
“Great customer service! Darin is an incredible owner and an all-around great guy. He’s honest, humble, hardworking, and genuinely passionate about what he does. From the moment I walked in, he treated me like family and went above and beyond to help me with my car situation without hesitation.”
“I needed a reliable daily driver while in Phoenix area for a few months and didn't want to spend a fortune or take a loan. A little over $5k out the door and I have a great little Chevy Sonic. This is a no frills place but the salesmen are honest, friendly, and not pushy. Rick and Freddie were great and came in on a Sunday for me to test drive. I didn't feel rushed, test drove 3 cars and even re-drove one. Planned to have a mechanic look at it but with the warranty I was able to buy same day, take to a mechanic and confirmed no major issues. Freddie was nice enough to get some yogurt for me because I was hungry and stayed longer than I originally planned. Highly recommend this place if you're looking for a used vehicle without a huge markup.”
“Customer to Employee. Perfectly satisfied in every area. Awesome company. Very professional, competent, knowledgeable, friendly and helpful staff. From Sales to Service. They make you feel like family. So if you're looking for a car, come down and check us out.”
“This team was amazing !! Got me in and out !! Super helpful everyone said no but they said yes! Hunter did everything she could to get me approved definitely giving 5 stars !!”
“Luis has been working on my suburban’s for the past 10 years. Always great service at a great price. When I ask him if it was his car, what would he do, he gives me great advice on the most practical approach to repair my vehicles.Services: Auto A/C replacement”
“Really satisfied with my new purchase. Jena, Alan, and Marc were extremely helpful and friendly. Great service and they stand by their product - had an issue with one of the brakes shortly after the purchase and they went above and beyond to correct the issue at no cost to me. They went out of their way to make sure I experienced as little inconvenience as possible. I couldn’t be happier with my decision and they are the nicest people you’re likely to meet. They are honest and hard working people - thier vehicles are fairly priced and they really want you to be satisfied with your purchase. Jim Myers”
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“Drivetime definitely lives up to the hype!
Thank you Alex for all the help and excellent service. Thank you as well to Parker for helping with the final steps. Appreciate you guys!!”