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“Big thanks to Joey at Pony Express for helping me with my package. Great customer service. UPS was charging me a fortune And USPS wouldn’t ship the item due to its size. Joey got creative and saved me a fortune on my shipping cost. Pony Express is my go to for everything shipping!”
8:30AM - 3:30PM
16605 E Ave of the Fountains, Fountain Hills
Shipping Centers
“USPS locations don’t always have the best reputation, but I had an experience at the Fountain Hills Post Office that genuinely deserves five stars. I recently lost a package, and the manager, Chris, went above and beyond to help me track it down.
Not only did he check every package in the back and review the delivery history, but he also personally met me in my community to check the cluster mailbox—in pouring rain and heavy winds! He was professional, friendly, and dedicated to ensuring my package wasn’t misplaced.
Thanks to his hard work, he found my package and got it to me the next day. This level of customer service is rare, and Chris deserves recognition for his commitment. If more USPS locations had employees like him, the experience would be completely different. Huge thanks to Chris and the team at this location!”
Shipping Centers
Shipping Centers
“There was more than one reason I can’t just name one. The customer service was exceptional, so kind and helpful. The store was very clean and organized and neat. The process was so simple and easy, and my questions were all answered.”