Bank of America (with Drive-thru ATM) is a reliable and customer-focused financial institution that strives to provide exceptional service during the ongoing COVID-19 pandemic. The bank has taken proactive steps to enhance cleaning procedures and follow local restrictions to ensure the safety of its clients. Despite the challenges posed by the pandemic, the bank's staff members have consistently demonstrated a commitment to assisting customers. Clients have praised the helpfulness and professionalism of employees like Adrianna Ramirez and Sonya, the manager, who have gone above and beyond to address their needs. The bank's locations offer convenient hours and a range of services, including drive-thru ATMs. Customers have expressed appreciation for the quick and friendly service they have received, as well as the bank's ability to resolve issues efficiently. Overall, Bank of America (with Drive-thru ATM) has received positive reviews for its dedication to customer satisfaction, even during these uncertain times. Clients can expect a welcoming and supportive environment when visiting this financial institution.
Poor service, I had appointment but waited more than 30 minutes
January 2026
They can never help with anything and are always telling you to call the number on the back of your card. What's the point of having the store there? They are rude and useless!!! Just need an ATM and fire those worthless people!
April 2025
All bank of america's are horrible, in person, on phone, in any type of contact with customers. They just don't care, including the reply to this complaint that's going to be a cowardly redirection to somewhere else because they simply don't care.
