The Verizon store provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place online orders for pickup, free 2-day shipping, or same-day delivery where available. Reviews highlight exceptional customer service from specific staff members. Multiple customers describe service as incredible, excellent, and awesome, with staff going above and beyond. Employees are noted for being kind, genuinely listening to needs and concerns, and not simply upselling expensive products. They help with phone upgrades, explain everything clearly, and find promotions. Staff members are commended for offering convenient appointment times, ensuring customers leave confident, and providing great service even to non-local Verizon customers with technical problems. The management is also praised. This location is contrasted with another where service was described as terrible, with customers stating they would drive out of their way to return to this store due to the outstanding service received.
Well staffed-friendly helpful knowledgeable staff, convenient kiosk services as well.
July 2025
I went today to get a new cell phone and I received everything I was looking for plus more. Thank you to the staff as well as Esteban for amazing customer service!
January 2024
Thank you to Kaleb for helping me out. I had gotten a new iPhone for Christmas and was having issues with it. I was able to go in and be assisted by Kaleb. Super friendly and professional! Definitely be back if I need assistance.
