O'Reilly Auto Parts store #2551 in Glendale, Arizona, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the friendly and helpful staff, who quickly assist upon arrival and provide expert advice. Many reviews highlight the excellent customer service, with staff members going above and beyond, such as helping to install wipers or finding solutions for special needs. One employee received special praise for their exceptional service, including greeting customers warmly, being efficient, and even installing parts on the spot. The store also features a free Loaner Tool program, for customers who need special tools for their repairs, with a refundable deposit required. Customers often mention how staff members are kind, attentive, and knowledgeable, making each visit a positive experience. Even in bad weather, employees are quick to help, demonstrating great dedication. Overall, the store is recognized as a reliable place with friendly employees who prioritize customer satisfaction. With over 6,000 locations nationwide, O'Reilly Auto Parts continues to be a trusted choice for auto parts and exceptional service.
Staff here is super helpful and friendly, they helped make sure I didn't goof refilling my coolant ?
July 2024
Tonight a really nice young man, put in a new battery, cabin filter and air filter. Both clerks had awesome attitudes and personalities. Thank you for helping me to get home safe!
June 2024
Michael did an exceptional job today. Amazing customer service skills, very helpful and gave us a nice greeting when walking in. This is the type of employee that is hard to come by and the type of employee that keeps customers coming back. Certainly deserves a promotion and a raise at minimum. I hope to see him again
