The UPS Store #0225in Phoenix offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The locally owned and operated business is located at the Bethany Square Shopping Center, at the northeast corner of Bethany Home Road and N 43rd Avenue. Customers generally praise the store's staff for their friendly and helpful customer service. The employees are described as nice, sweet, and efficient, even when the store is busy. One reviewer noted that the notary/manager was particularly helpful and recommended the location. Despite some negative reviews, many customers have had positive experiences, with one stating that the store was clean, and the service was quick and fine.
They employee i dealt with. Had patience and listened to me. The Ups store was the 4th establishment i went to trying to get a refund for a phone that was purchased on Walmart.com but walmart would not accept my return.? The ups employee made my day, and helped me take care of my issues. His name was Zavier!!!!
July 2026
Very quick and organized operation. Good customer service. Carmen was so nice and made my transaction easy. Store is very clean.
May 2026
My family comes here often and have always received positive interactions with the employee's. It is easy to leave a bad review for one negative experience like I see from the customers. I'd like to challenge patrons to leave a positive review if they have been to this store over five times with no issues.
