Ashley Store is highly praised for its helpful and friendly staff, with customers consistently noting the professional and courteous service they receive. Sales associates like Phelan and Nick are described as knowledgeable, patient, and dedicated to helping customers find the right products. Phelan was particularly appreciated for guiding customers to the perfect mattress, offering options and warranty guarantees that made customers feel confident in their choices. Nick provided extensive assistance over two hours, explaining various models and benefits, ensuring customers made well-informed decisions, especially for larger purchases like an adjustable bed. The staff's willingness to go out of their way, including involving managers and specialists, creates a positive shopping experience. Customers also value the store's prompt delivery and in-stock availability, making it easy to purchase furniture quickly. Brody, another staff member, is frequently mentioned as a standout for his kindness and professionalism, helping customers find furniture suitable for specific needs like moving or memory care. Overall, Ashley Store offers a welcoming environment with attentive staff dedicated to customer satisfaction, making it a trusted place for furniture shopping and mattress selection.
Sales associate was very helpful in finding an add on piece to our existing modular furniture. Transaction was seamless and delivery was prompt and everything was taken care of to my liking.
August 2025
I went in to look for a specific recliner I seen in Modesto Ca. I showed a picture of the chair I was interested in to Phelan. He took me right to it. He was courteous, professional and friendly. I feel like he went out of his way to satisfy my needs. Thanks for the opportunity to share my experience with you.
July 2025
My wife and I went into the store to buy a kitchen set. The sales representative was very helpful and listeneded to what we were looking for. We found what we wanted and it was ordered.
