Big O Tires in Mesa, AZ is known for its friendly and trustworthy service. Customers appreciate the staff’s quick, honest, and caring approach, making every visit smooth and straightforward. The team offers early, late, and weekend appointments, with free alignment checks and a wide selection of major tire brands like Michelin, Goodyear, BFGoodrich, and Yokohama. They handle a variety of auto services, including oil changes, brakes, suspension, A/C recharging, belt and hose replacements, batteries, and lights. Many reviews highlight the staff’s professionalism, kindness, and willingness to go the extra mile, such as providing water during waiting times or helping customers in urgent situations. The management, especially the new manager, is making positive changes, improving customer experience and service quality. Customers feel appreciated and confident in the team’s honest advice and expertise. The welcoming environment includes beverages, snacks, and a friendly atmosphere that makes customers comfortable. The staff’s genuine care was especially noted when they responded quickly and empathetically to tire emergencies, demonstrating their commitment to customer safety and satisfaction. Overall, Big O Tires is seen as a reliable place for tire and auto service where customers can expect outstanding care and honest service from a dedicated team.
I stopped to get air in a tire and Jordan Orr pointed out how old my tires were and they were dry rotting. I purchased tires and he showed me my shocks, they were cracked and rusted so I got new shocks. He wasn’t pushy to purchase anything. My car is driving so much better.
September 2026
Very accommodating , and timely service. Identified a few other things for me to consider on the vehicle.
September 2026
Had a tire replaced, that had 2 nails in it one close to the sidewall .
