Big O Tires in Mesa, AZ is known for its friendly and trustworthy service. Customers appreciate the staff’s quick, honest, and caring approach, making every visit smooth and straightforward. The team offers early, late, and weekend appointments, with free alignment checks and a wide selection of major tire brands like Michelin, Goodyear, BFGoodrich, and Yokohama. They handle a variety of auto services, including oil changes, brakes, suspension, A/C recharging, belt and hose replacements, batteries, and lights. Many reviews highlight the staff’s professionalism, kindness, and willingness to go the extra mile, such as providing water during waiting times or helping customers in urgent situations. The management, especially the new manager, is making positive changes, improving customer experience and service quality. Customers feel appreciated and confident in the team’s honest advice and expertise. The welcoming environment includes beverages, snacks, and a friendly atmosphere that makes customers comfortable. The staff’s genuine care was especially noted when they responded quickly and empathetically to tire emergencies, demonstrating their commitment to customer safety and satisfaction. Overall, Big O Tires is seen as a reliable place for tire and auto service where customers can expect outstanding care and honest service from a dedicated team.
I am loyal to this store because of Jordan. he is honest, not pushing, always trying to sell me things or inflate prices. great communication and follow-up. this not my experience previously, until i started working with Jordan!
June 2026
Stopped in to Big O Tires On North power last Friday. Needed a new set of tires for my 2021 Tesla. They have the exact tires in stock and got me in right away. They also did an alignment and within two hours. I was on my way. Car drives like a dream again! Highly Recommend this store always a great experience. Good service... read full comment
June 2026
Had a slow leak on one of my tires. I pulled in to Big O on a Saturday, and they still got me all fixed up, no more leak, and in under the 2 hours I was told it might take! Great job, great employees, thank you Jordan, and thanks to your guy that fixed my truck!
