Boot Barn is a popular store known for its incredible variety of leather boots, clothing, and accessories, making it hard for customers to resist purchasing something. The staff is consistently described as helpful and willing to go above and beyond to find the right fit for customers. Many shoppers appreciate the selection of Western styles and the ability to order items that are not in stock. However, some customers find the prices to be a bit expensive, particularly for boots, and suggest that lower prices could increase sales. A recent customer shared a negative experience involving safety concerns with the seating for trying on boots, which raised concerns about customer safety. Despite this, most reviews highlight the pleasant atmosphere and the helpfulness of the staff, making Boot Barn a favored destination for Western wear enthusiasts.
Sam was helpful and I love this location, they have so many more options on cuteness than the newer Gilbert location! I did get a 15% discount on used boots they said have never been worn out of the store vs 50% off like they should have been. But they are super cute and already broken in = huge bonus and no pain for me... read full comment
July 2026
So many things to choose from. I love my boots! I always choose boot barn for work and western boots and apparel.
July 2026
Edith is a angel she helped us with a issue we where having at another location the gilbert location who has rude staff (laurie) but Edith helped us out and was very sweet we where in and out in 10 minutes. She deserves a raise ! Will only be coming to this location thanks to her.
