Boot Barn is a store that offers a wide variety of boots, clothes, and accessories for people of all ages, including adults, kids, and babies. Many customers have been shopping there for years, especially for work boots and cowboy boots, and appreciate the good selection and well-stocked shelves. The store is known for having many styles, including straw hats and Stetsons, which customers find they can easily find what they want. The staff at Boot Barn can be helpful, especially the managers who are often praised for their good attitude and willingness to honor deals, like the 50% off jeans. However, some customers have experienced mixed customer service. While some found the cashiers to be friendly and helpful, others felt they were ignored or received minimal assistance, particularly when trying to find specific items or during checkout. There are also mentions of the young staff sometimes appearing uninterested or not wanting to help, which can lead to strange vibes or feeling overlooked. Overall, many customers remain loyal due to the store’s good selection, helpful managers, and familiar shopping environment. Despite occasional issues with customer service, the store continues to be a go-to place for boots, clothes, and western wear. Customers appreciate the store’s atmosphere and find it a reliable place to buy quality boots and accessories.
Shawn the shaper is good at what he does forrrr shurrr!! He fixed my rainy day/dashboard mistake on my favorite straw!
Nice hire BB!
July 2026
Customer service here was awesome. Therisa helped resolve a problem and was a delight. Will definitely be back.
Great selection and inventory too so they had all that I was looking for.
June 2026
This is the place to go for your western wear. The staff is friendly and helpful. The prices are reasonable. I go here for my pants and boots and to get my cowboy hats cleaned.. don't forget to tip the person cleaning your hat.. not necessary but I still tip them for doing it..
