Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at 20% to 60% off department store prices. Customers find great prices and lovely clothing, making it a good place for gifts and bargains. Many appreciate the store's cleanliness, organization, and well-stocked shelves, especially during less busy times like Tuesday evenings. The store features a variety of items, including furniture, shoes, luggage, and dog toys, often at very reasonable prices. However, some reviews mention occasional disorganization, dirtiness, and long lines on busy days, particularly Sundays. Customer service varies, with some praising the staff’s friendliness and others noting a need for more customer service training. Overall, Ross is seen as a smart shopping choice for stylish, affordable items.