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“Excellent customer service! I appreciate the staff person who helped me today even though it was closing time.This is the only store I use for shipping, Amazon returns and notary services.”
“This Pak Mail team is THE FINEST. Regardless of your packing and shipping requirements, these professionals will take care of you from the start to the finish. I have been working with Robert and Brian for more than a decade to crate and ship my artwork, all over the globe. It has always been done to PERFECTION. If you DEMAND THE BEST, you now have the answer!”
“I went into the store on Wetmore on Tuesday, 8 July and was greeted so warmly and the gentleman who is the only one in the store immediately understood my problem. I had the solution and I was in and out of there in less than five minutes. Great initiative seeking service people in this store. Excellent work.”
“I’ve been using the Postal Annex, the same print shop at Swan/Sunrise (east of Safeway, next to Subway) for 4 years. Every time I go in for copy service or even for anything more complicated, the staff are consistently courteous, friendly, and extremely knowledgeable.”
“I was in the UPS store getting something notarized, when I noticed they sell stamps. I asked if they charge the same amount for a book of stamps as the post office. The person helping me said yes, so I bought 2 books. After I used them, I realized they charged me $20 for a book of stamps the post office sells for $15.60. I would not have bought them if the sales person had given me the correct information. I posted a review on Google and the store immediately reached out to me. They made it right by refunding the difference. I very much appreciate the great response to an employee's error.”
“I cannot say enough good things about this Store #0442. Marylee was a tremendous help to me!! I needed help getting frozen chili shipped and she was there to save the day. Great customer service, kindness, and patience. Thank You Marylee!!”
“Everytime time I go in to this store, I have the best experience I've been to a few other ups stores and the associates are always rude or in a hurry. Lynette always goes above and beyond for me. She's always smiling and having conversations with everyone. Even when there's a long line and she's by herself she handles it professionally and tries her best to get everyone in and out. Thank you Lynette for always being happy and positive while at work you hardly see that now a days”
“I went in with a confusing situation over a baseball bat I just purchased but can’t get anyone to know how to exactly get what was needed a QR vice from where I purchase item which was AMAZON!!!! I allowed him to speak as me and we came to same little stupid road block. Amazon was pulling u wrong bat’s information!!! He just overly listened to me and trusted in me that I’m so impressed with him and the store I want to apply to work there. Only that store. I use to load/unload the UPS semi trucks in frozen ROCKFIRD ILLINOIS before finding USAF and serving 22 years. In. Thank you again young man. JJ”
“We would like to announce the store is under new management and has been completely re-staffed. We apologize for any past issues and would like to assure the public that our former manager Stan is back and striving to provide the great service the customers deserve!”
“I just came from this UPS Store. I had a marvelous interaction with the young ladies working behind the counter. Not only are the professional but also friendly and courteous.”
“Ryan has been amazingly helpful and courteous both times I've been to this store. Even at the end of the day, he did not rush me. Great customer service; thank you Ryan.”
“Dropped off a package this morning and the store was open on time and clean, but it was the employee who made the experience enjoyable/review-worthy. I believe her name is Cynthia*. She was so pleasant, and her quick, competent service and friendly attitude really did make a positive impact on my day. I believe rockstar customer service should be applauded, and Cynthia is certainly that, give her a raise! ???
(*I could be totally wrong/misremembering, apologies to her if I am - I'm not a morning person! ? For the store, it's whomever was working 5/14 at 8am.)”
“I received such great customer service from Austin. I went in for a notary and hadn’t already filled out the whole form and he patiently waited until I completely filled the form out before I signed. I didn’t feel rushed nor like a burden and was able to take my time. Great job!”
“Went into the store for a few returns and copy's. Kay helped me and was very patient and helpful with me as I didn't know how to forward emails for said return. She offered to guide me through the process and got me everything I needed printed copied and returned. Truly grateful for the patience and help she showed and offered ? Keep up the great work K and staff you all are Amazing!!!!”
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“It’s an independent family working to provide a service to the community. Prices are ups prices. You buy a label or drop off an item to be shipped. Simple. Great folks and great for the community. Check out the Christmas boxes that just arrived, so cool. Easy and at a great price.”